SLOOO---w' SLOOO---w'. They do not return calls or emails like the PROMISE .Did a appraisal first thing that we paid for . Force you to take points. Have to send & sign TONS of docs. Let some of our docs go past 90 days .Gave us 3 closing dates . Every initial closing doc was different with different% rates. Closing cost were going to be $40,000 . Put our home owners insurance in their name . I know that ruining our credit was some my fault but is they would have closed with us when they told us this wouldn't have messed us up terribly bad.

Terrible Terrible! Was talking with an agent and everything was going good. Then he said I'll get back to you on Monday! Well Monday Tuesday Wednesday and Thursday went by after several texts and phone calls I've heard nothing! I say have the decency to at least give someone an answer.

Non stop HARRASSMENT and terrozing by… Non stop HARRASSMENT and terrozing by phone and by mail , This SCAM fraud company , keeps changing its tune first their out of Chicago accordingly to their mailings then u call them to ask to stop harrasing you then they say they are based IN AZ ? Garbage comapny with brainless millenials for employees who are stupid snd clueless

DO NOT apply for a mortgage here! DO NOT apply for a mortgage. You will be approved, then receive banal answers. Calls from your "mort specialist" from phone numbers that auto dump into voicemail. An emailed unintelligible "estimate" Zero communication. Lax morgage contact who could not care LESS about your goals. The most LOUSY service I have ever experienced at any bank. EVER. And my credit score? Is 841.

Multiple Closings = GREAT SERVICE, Rates & Fees I had a fantastic experience with The Federal Savings Bank, back in April I started a refinance, and then just a few months back I started a construction loan with them. Both times, rates, and fees were lower, and the customer service has been excellent. Outside of a few delays from my builder, this was outside of the banks control. I appreciate their transparency, competitive nature, and their great staff who kept us up to date all the way through. Thanks for two smooth transactions. Robert Jones, the Division Vice President was my banker for these.