Had a great help from them Had a great help from them. From beginning to the end, everything was made so easy, straight forward, and seamless. The best thing was their response time - super fast. Not only that they gave me a great deal compared to at least 3 different loan companies. A particular loan company was referred to me separately which I was having a hard time trying to get a hold of. It turns out SYOM got me a loan from the same loan company. It was genuinely a seamless experience to get approved for loan through SYOM. Would highly recommend it to others as well.

I recommend SYOM for your mortgage… I recommend SYOM for your mortgage needs. I refinanced my existing ARM to a 15 yr. fixed loan. I got quotes from three lenders and SYOM offered the best interest rate / closing cost combination (they were very competitive). The closing cost came out to be slightly lower than what SYOM had estimated! It took about three or four iterations before SYOM correctly completed my loan application form. But they insured that the close of escrow happened before the deadline I had given them. It was a pleasure working with the SYOM team.

Really unprofessional Really unprofessional. When I stated I was going to pass on their finance, Taylor became rude and unprofessional. Putting things in caps really comes across as rude in text and honestly the reason a service is refused is not something that has to be disclosed. If he cannot accept that someone is just not interested, then maybe a role in customer service is not for him.

BEWARE ALL NURSES AND THOSE HEALTHCARE… BEWARE ALL NURSES AND THOSE HEALTHCARE PROFESSIONALS. If I could rate this company a 0 out of 5 I would. For starters, they rope you into fast pre-approval rating without doing due diligence and always available to communicate. Once you have established a contract in hand, then the communication is completely lacking (no return emails, texts, or callbacks). Furthermore, at that point they seem to START the validation process for you loan, even though they have assured you that you are approved and qualified. They continually assure you that your funds are secured, until you need to close and then you are told that they are not ready, further funds are needed. This company cost me my homestead, and further expenditures unforeseen. They are not what they claim to be. As of date (2/11/20), there has been zero communication extended forth to me. If indeed the information provided to you was incomplete or inaccurate as you say, the burden belies on YOU to communicate with me what was deficient. THAT NEVER OCCURRED WHILE YOU PRE APPROVED for 10 MONTHS my application before a contract was in hand. DUE DILIGENCE was NOT my responsibility- it was YOURS.

I originally started a refinance with… I originally started a refinance with them on my primary residence back in April and just gave up working with them now in October. I was originally forgiving with the first refinance that fell through at the start of covid. Second company they matched me with took several months before it fell apart. They told me the third time would work and be fast since they had all my paper work... Not so. Refinance went over 45, they relocked for an addition 21 days, managed to let that expire too. Finally sent me an updated disclosure after 66, which had raised over 1,100 dollars since the initial one (due to repeated loss of rate lock) To their credit they offered to refund their brokerage fee, but since I could still get a better deal from using a more competent company that can probably close in under 5 months I decided to walk away having lost months and just under $200 dollars due to excessive payoff statements fee (6). Their personnel is courteous and pretty reachable, they just can't seem to close. I would recommend looking elsewhere.