This company are complicit with… This company are complicit with scammers, do not trust them. I paid for protection for a mirror and now I’m getting emails from this company saying that they’ve not had payment from the mirror company and it’s nothing to do with them. I’ve paid £10 to this company for shipping protection !!!

Shipping is not covered They allow for returns, but won't make accommodations for shipping, even when the cost of shipping exceeds the price of the item itself.

Seel Insurance is a Scam!!! Don't trust Seel Insurance, it's a scam! Shop Premium Outlet uses its service. They claim you pay %10 of item cost for insurance, and a $10 shipping fee is deducted if an item is returned. But they sent me a 1lb 12 oz postage when my item is 14lb. Customer service was rude and refused to cover the shipping amount. Resources Seel.com wasted on my end : -> Insurance cost + Full shipping charge + Time off from work to go to USPS + Headaches to deal with Rude Seel back and forth + A useless item you can't get ride of taking space

Total Scammers Total. scam. I got ripped off in their part of it. Do not deal with this company. When I got ripped off. You know what ther answer was? Get ahold of the company. You bought it from.

This may be the worst customer… This may be the worst customer experience I have ever received. They would not let me return an item that did not match the description on the website because it was hours after the 7 day cutoff, which I was out of town for the entirety of due to the unfortunate delayed delivery of the item purchased. Their rep was downright mean, refused to directly answer questions, and each painfully slow response just reiterated their return policy. 7 days, and not a minute over. Got it. I’ll never pay for this awful service again. If you get assigned to Cass, just give up. Her nonsensical responses will make you want to bang your head against a wall. I give the whole operation 0 out of 5 stars.