I had an extremely disappointing… I had an extremely disappointing experience with SEEL.com. I purchased an item from Shopping Simmon and decided to purchase return insurance offered by SEEL.com to guarantee my peace of mind. However, when I needed to return the item, I faced a real saga to get my money back. It has been four months since I contacted SEEL.com to request a refund, and so far I have not received any satisfactory feedback. They already have the item in their possession, but they continue to ignore my attempts to contact me and do not refund the amount paid. This lack of accountability and transparency on the part of SEEL.com is unacceptable. Not only did they renege on their promise to offer a returns insurance service, they also showed complete disregard for consumer rights.

Seel does not allow you to even file a claim Seel's system is not letting me file a claim for a stolen package because I am "past the deadline" even though I am well within the 7-day deadline they are citing. Seems like an illegitimate company that doesn't actually provide any protection service. I'm considering pursuing legal action

Seel will not respond via email or honor its insurance Seel will not respond via email. It is nothing but an array of AI-generated messages. Total scam. No way to return the item. Have to reject it at the merchant level. Total scam. Don't buy it.

Seel Return Assurance Ordered a dress that was final sale and not returnable but got Seel Return Assurance. Ended up returning the dress within the allotted window and received follow up emails every step of the way. Refunded via venmo.

Shipping is not covered They allow for returns, but won't make accommodations for shipping, even when the cost of shipping exceeds the price of the item itself.