I DO NOT. Recommend this company I purchased shipping protection when buying first time from a website shipping from overseas. A good idea in theory so when item arrived part of it was missing. I contacted seller and they said they shipped it and it must have been lost in transit. Seel claims they covered lost items which this clearly is as it was shipped and between them and me it was lost. Seel denied my request with a short email saying I cannot prove that someone took it. Haha what the heck is this? I’m a buyer who bought insurance to protect me from this type of thing. It’s definitely a scam and I do not recommend using this company at all for any insurance needs. And to think my item was only 140$. Imagine if it was something of actual value. Issue ID: 2403042179975070660

Total Scammers Total. scam. I got ripped off in their part of it. Do not deal with this company. When I got ripped off. You know what ther answer was? Get ahold of the company. You bought it from.

I ordered a fitbit on goodwillfinds… I ordered a fitbit on goodwillfinds that was covered by Seel Return Assurance. I was dissatisfied with the watch for several reasons so returned it to Seel after starting the return process with them. Issue 1: After a day or two, I checked the tracking number on UPS and it said they were unable to deliver it to them because there wasn't a safe place for them to put it. What? How is that possible? This is a return facility. UPS gave an option of redelivery or have Seel pick it up. I emailed Seel asking what should be done and never received a response back. I later received an email confirmation they received the item. Issue 2: They emailed me asking if this was a used item because it was missing something. My response was "Yes, that's one of the several reasons I returned it." And yes, it's used...it's goodwill. Issue 3: They emailed me back stating they didn't cover returns of damaged/incorrect/defective items. What? That is basically the only reason I paid an extra $5 for the return assurance. This is BS. Issue 4. Now they want me to send them a return label so they can return the watch to me and that I need to work with goodwill in order to resolve this. Also BS. Summary: Seel is a worthless place of business and a scam in my opinion. Don't pay the extra money for the "return assurance".

Seel Insurance is a Scam!!! Don't trust Seel Insurance, it's a scam! Shop Premium Outlet uses its service. They claim you pay %10 of item cost for insurance, and a $10 shipping fee is deducted if an item is returned. But they sent me a 1lb 12 oz postage when my item is 14lb. Customer service was rude and refused to cover the shipping amount. Resources Seel.com wasted on my end : -> Insurance cost + Full shipping charge + Time off from work to go to USPS + Headaches to deal with Rude Seel back and forth + A useless item you can't get ride of taking space

This may be the worst customer… This may be the worst customer experience I have ever received. They would not let me return an item that did not match the description on the website because it was hours after the 7 day cutoff, which I was out of town for the entirety of due to the unfortunate delayed delivery of the item purchased. Their rep was downright mean, refused to directly answer questions, and each painfully slow response just reiterated their return policy. 7 days, and not a minute over. Got it. I’ll never pay for this awful service again. If you get assigned to Cass, just give up. Her nonsensical responses will make you want to bang your head against a wall. I give the whole operation 0 out of 5 stars.