TERRIBLE!!!! TERRIBLE!! I sent back 2 of 4 items I didn’t want to keep. They approved it. It was sent within the 7 days time frame. I did my own UPS for delivery and have proof. They sent me an email that they rejected it cause it wasn’t within the timeframe which is absolutely NOT TRUE!! They have my items, I paid to ship back and now out the dollars for the items and the shipping. This is supposed to be a guaranteed return if done by their rules of which I also had to pay extra for that as well! Now they are ignoring me. Such a SCAM!! will take action with my credit card at this point. If they comply with my refund then I’ll remove this review!

They were to protect a shipment of shirts They were to protect a shipment of shirts from Rose dress Lily. I never received the package and Seel is asking for weird documentation that I don't have. I think this is a scam company as well as Rose Dress Lily.

Seel is a scam didn’t refund my purchase Seel is a scam didn’t refund my purchase

I had an extremely disappointing… I had an extremely disappointing experience with SEEL.com. I purchased an item from Shopping Simmon and decided to purchase return insurance offered by SEEL.com to guarantee my peace of mind. However, when I needed to return the item, I faced a real saga to get my money back. It has been four months since I contacted SEEL.com to request a refund, and so far I have not received any satisfactory feedback. They already have the item in their possession, but they continue to ignore my attempts to contact me and do not refund the amount paid. This lack of accountability and transparency on the part of SEEL.com is unacceptable. Not only did they renege on their promise to offer a returns insurance service, they also showed complete disregard for consumer rights.

I DO NOT. Recommend this company I purchased shipping protection when buying first time from a website shipping from overseas. A good idea in theory so when item arrived part of it was missing. I contacted seller and they said they shipped it and it must have been lost in transit. Seel claims they covered lost items which this clearly is as it was shipped and between them and me it was lost. Seel denied my request with a short email saying I cannot prove that someone took it. Haha what the heck is this? I’m a buyer who bought insurance to protect me from this type of thing. It’s definitely a scam and I do not recommend using this company at all for any insurance needs. And to think my item was only 140$. Imagine if it was something of actual value. Issue ID: 2403042179975070660