They were to protect a shipment of shirts They were to protect a shipment of shirts from Rose dress Lily. I never received the package and Seel is asking for weird documentation that I don't have. I think this is a scam company as well as Rose Dress Lily.

Horrible Horrible, they have no customer service to contact. They do not respond to emails in a timely manner so then your VERY short return window is denied. They do not cover shipping cost because it exceeds the refund price so the entire thing is a scam.

I had an extremely disappointing… I had an extremely disappointing experience with SEEL.com. I purchased an item from Shopping Simmon and decided to purchase return insurance offered by SEEL.com to guarantee my peace of mind. However, when I needed to return the item, I faced a real saga to get my money back. It has been four months since I contacted SEEL.com to request a refund, and so far I have not received any satisfactory feedback. They already have the item in their possession, but they continue to ignore my attempts to contact me and do not refund the amount paid. This lack of accountability and transparency on the part of SEEL.com is unacceptable. Not only did they renege on their promise to offer a returns insurance service, they also showed complete disregard for consumer rights.

Seel Return Assurance Ordered a dress that was final sale and not returnable but got Seel Return Assurance. Ended up returning the dress within the allotted window and received follow up emails every step of the way. Refunded via venmo.

This company are complicit with… This company are complicit with scammers, do not trust them. I paid for protection for a mirror and now I’m getting emails from this company saying that they’ve not had payment from the mirror company and it’s nothing to do with them. I’ve paid £10 to this company for shipping protection !!!