Completely Incompetent Company Completely incompetent company. This week alone they have incorrectly billed my company 3x. They can't even be bothered to verify a company name that they are billing before they send out invoices. Invoices mind you that have sensitive billing and banking information contained on them. I personally wouldn't want my companies financials leaked that way. On top of this no one ever answers their accounting line and a voicemail never picks up (although I wouldn't hold my breath on ever getting a response). I waited on hold for 20 mins a few separate times this week and was never connected a person. I followed up with emails and screen shots showing they were billing my company incorrectly and they were never answered or responded too. I finally managed to get through when I hit a different ext (the sales one, surprise surprise they have no issue taking your money) and the gentlemen could not have been ruder or more unpleasant to speak with. I calmly expressed my displeasure at the situation and that maybe they should take a closer look before they send out invoices. To that end I was hung up on. Would have been nice to actually get an acknowledgement on an email that it had been fixed. I would be very careful giving this company your financial information. I can only imagine with them at the helm how much of an accounting nightmare it could turn out to be.

Amazon Store Owner + Instapay = :) As an Amazon Store Owner, I can say that being able to scale your store is essential to your success. Sometimes that seems like an uphill battle because Amazon holds on to the store's payouts as reserves for weeks. Instapay has allowed our store to scale faster because it allows us to receive payouts on a daily basis. We feel more confident going into the holiday season with Instapay as our partners.

Fantastic service! Just a shout out to Sophie Rusu who handles my account...Sophie always answers her phone live when available which allows me to handle any issues or questions fast and efficiently. She's such a pleasure to speak with and always positive and doesn't rush me. I wish I had team members like her in my business! Thanks Instapay for finding Sophie and making our businesses smooth!

Poor Experience with Insta Pay When I first heard about Insta Pay I was very excited as the company seemed to offer competitive benefits and lower fees than similar competitors. Unfortunately I was extremely let down with their services. I have had account setup issues since last month and have had very little luck getting a response or in contact with anyone in the company for further assistance. I actively try to call the number on the website, send emails to support, and even attempt to use their chat function their website but get no response every time. Whenever I get in contact with someone they direct me to call or email a different address which I get no response from. Very frustrating. This is very disappointing as their business model seems appealing on paper but without any support when something goes wrong, it defeats the purpose. Hoping Insta Pay can eventually help resolve my issues so I can change my outlook on this company but as of right now I can only give them 1 star due to the communication and complications I have encountered so far.

I have never factored before Instapay I… I have never factored before Instapay I tried it so far all works well. Had a chance to talk with a few staff members on different occasions all questions were answered and matter resolved. Thank you . Let continue to strength our business relationship