COMPLETE Full Service at its BEST! CarsDirect thank you so for the complete full service when we purchased the 2013 Fiat 500 POP for our Broker's Open House in June. We gave away this new vehicle for the Grand Prize drawing. Your and my Internet Sales person coordinated all of the paperwork with the Dealership accurately and efficiently. Orange Coast Fiat even delivered the vehicle to our building for the Open House. What an easy and seamless transaction! One that I have told all of our business associates and friends about. Many thanks again!

Dealers do not honor the prices posted… Dealers do not honor the prices posted on your site. I will never use CarsDirect again. I find that bait an switch is rampant on your site and I am complaining to the New Hampshire Car Dealer Board and the State Attorney's Office.

Want to lower your credit score? When you apply on cars direct they send your information out to dealers and allow them to run as many hard credit inquiries as they wish. Lowering your credit score. It happened to me. Peak kia in littleton, with the permission of cars direct did 3 hard credit inquiries on my credit report and lowered my credit score by around 30 points. And when I call them to complain they say they aren't responsible even though they are the ones giving your info away.

Useless Useless. Worthless. Did nothing but send me emails asking if X U Y or Z dealer contacted me. Never got a call or any help but they generated a lead for their affiliate partner who called 2-3 times a day about credit repair

Not worth your time, go to the car brands website instead. CarsDirect.com is nothing more than a dealer referral service. You can build and get MSRP price on a car, no different than going to the car brands website, then it will refer you to one of their "trusted" (read who pays them for the local referral) dealers. I was looking for info on a 2020 Ford Super Duty truck, CarsDirect was advertised as being able to give you the dealer invoice cost, which it could not per their live chat person. The CarsDirect vehicle build tool also was flawed, it would not correctly apply packages and add on items like you could on the Ford website.