Horrible experience Horrible experience. Bought a piece of junk from them. Car check engine light hasn’t stopped going off since I bought it.

BAIT AND SWITCH this company is a joke - I inquired regarding a refinance - I have received numerous calls regarding my pre-approval to purchase a new car??? this is a total violation of FTC lending rules / and it is highly illegal I tried calling them to ask them to remove me so I can stop the phone calls and the unauthorized inquiries on my credit report i ALSO ASKED FOR CONTACT TO THEIR LEGAL DEPARTMENT- i was sent numerous emails with the same information regarding financing a new car??? this company is in violation of Lending Laws

when I first bought a car from… when I first bought a car from Carsdirect in 2010 it was a wonderful experience. No hugging , no negotiating no up-selling etc. I was given the address of a dealer to go (after paying $500 deposit) and simply picked up my car. Fast forward 10 years: the site was probably bought by some "car dealer group" which connects you with local dealers followed by endless emails, text and phone calls-another words: back to the old, dreaded ways of car buying process. Don't give them your contacts-just use the site to check the options, colors, specs, invoice pricing, etc of your dream car.

Bogus Bogus claims. It's the same thing as walking straightforward into a car dealership. Nothing special. If you don't have what they're looking for you won't get what you're looking for just like a car dealership. All they do is shop your application around for a loan....LIKE A REGULAR DEALERSHIP.

Not given what I was promised and then ignored. I put a request into Carsdirect for a purchase of a new BMW 535. After some back and forth I was quoted a price and went for a test drive. When it came time for delivery of the car, I learned that my "new" BMW had almost 5000 miles on it. I also allowed Carsdirect to handle the financing which now has a loan amount of $500 over what it should be (the initial deposit wasn't figured in) I was told it would be corrected prior to me receiving my bill and I would get new documents to sign. I probably wouldn't be writing this review if someone had contacted me back after I told them what happened, but I am left to fend for myself between the credit card company that the deposit was on and the financing company. If it doesnt work out I will sue on principal. Thankfully, NJ has some great consumer fraud laws. The only reason I knew about this website was because I was going to give them a sterling review before I knew about the 5000 miles, but everything since then has been awful.