BAIT AND SWITCH this company is a joke - I inquired regarding a refinance - I have received numerous calls regarding my pre-approval to purchase a new car??? this is a total violation of FTC lending rules / and it is highly illegal I tried calling them to ask them to remove me so I can stop the phone calls and the unauthorized inquiries on my credit report i ALSO ASKED FOR CONTACT TO THEIR LEGAL DEPARTMENT- i was sent numerous emails with the same information regarding financing a new car??? this company is in violation of Lending Laws

Horrible experience Horrible experience. Bought a piece of junk from them. Car check engine light hasn’t stopped going off since I bought it.

COMPLETE Full Service at its BEST! CarsDirect thank you so for the complete full service when we purchased the 2013 Fiat 500 POP for our Broker's Open House in June. We gave away this new vehicle for the Grand Prize drawing. Your and my Internet Sales person coordinated all of the paperwork with the Dealership accurately and efficiently. Orange Coast Fiat even delivered the vehicle to our building for the Open House. What an easy and seamless transaction! One that I have told all of our business associates and friends about. Many thanks again!

Not worth your time, go to the car brands website instead. CarsDirect.com is nothing more than a dealer referral service. You can build and get MSRP price on a car, no different than going to the car brands website, then it will refer you to one of their "trusted" (read who pays them for the local referral) dealers. I was looking for info on a 2020 Ford Super Duty truck, CarsDirect was advertised as being able to give you the dealer invoice cost, which it could not per their live chat person. The CarsDirect vehicle build tool also was flawed, it would not correctly apply packages and add on items like you could on the Ford website.

Expect Unending Email Spam from Third Parties CarsDirect.com either sold or gave my name and email address to many spamming companies that have nothing to do with cars. In less than a week, I have received twenty-one emails from: Terminix, Dish Network, Andersen Replacement Windows, home warranty coverage provider, face mask seller, credit score company, roofing company, Sam's Club, Harry's Razors, Fidelity Life Insurance, ADT provider, Quicken Loans, and Mortgage News. I know that CarsDirect is responsible because I gave exclusively to them a shortened version of my name. All the spamming companies listed above used that abbreviated name in their emails to me.