Horrible experience Horrible experience. Bought a piece of junk from them. Car check engine light hasn’t stopped going off since I bought it.

Expect Unending Email Spam from Third Parties CarsDirect.com either sold or gave my name and email address to many spamming companies that have nothing to do with cars. In less than a week, I have received twenty-one emails from: Terminix, Dish Network, Andersen Replacement Windows, home warranty coverage provider, face mask seller, credit score company, roofing company, Sam's Club, Harry's Razors, Fidelity Life Insurance, ADT provider, Quicken Loans, and Mortgage News. I know that CarsDirect is responsible because I gave exclusively to them a shortened version of my name. All the spamming companies listed above used that abbreviated name in their emails to me.

Everyday I get a message from them and… Everyday I get a message from them and there's no way for me to opt out. Thankfully I didn't give them a lot of information. If this is how they do business I would look for another company

This service is a joke! I spent a lot of time on carsdirect.com selecting cars and options I wanted. I got really great target prices. However, I received so many calls and emails from dealers asking what I wanted and giving me prices way above what carsdirect.com listed. I called carsdirect.com to complain and ask if they sent these companies the information I gave them. I was told that it was just a referral service and a price to try to negotiate for the cars. They did not give the dealers all the information I had given them. It was just a waste of my time! I could have just called the dealer and requested the internet sales and gotten more information and not wasted all that time.

Want to lower your credit score? When you apply on cars direct they send your information out to dealers and allow them to run as many hard credit inquiries as they wish. Lowering your credit score. It happened to me. Peak kia in littleton, with the permission of cars direct did 3 hard credit inquiries on my credit report and lowered my credit score by around 30 points. And when I call them to complain they say they aren't responsible even though they are the ones giving your info away.