This service is a joke! I spent a lot of time on carsdirect.com selecting cars and options I wanted. I got really great target prices. However, I received so many calls and emails from dealers asking what I wanted and giving me prices way above what carsdirect.com listed. I called carsdirect.com to complain and ask if they sent these companies the information I gave them. I was told that it was just a referral service and a price to try to negotiate for the cars. They did not give the dealers all the information I had given them. It was just a waste of my time! I could have just called the dealer and requested the internet sales and gotten more information and not wasted all that time.

Expect Unending Email Spam from Third Parties CarsDirect.com either sold or gave my name and email address to many spamming companies that have nothing to do with cars. In less than a week, I have received twenty-one emails from: Terminix, Dish Network, Andersen Replacement Windows, home warranty coverage provider, face mask seller, credit score company, roofing company, Sam's Club, Harry's Razors, Fidelity Life Insurance, ADT provider, Quicken Loans, and Mortgage News. I know that CarsDirect is responsible because I gave exclusively to them a shortened version of my name. All the spamming companies listed above used that abbreviated name in their emails to me.

Not worth your time, go to the car brands website instead. CarsDirect.com is nothing more than a dealer referral service. You can build and get MSRP price on a car, no different than going to the car brands website, then it will refer you to one of their "trusted" (read who pays them for the local referral) dealers. I was looking for info on a 2020 Ford Super Duty truck, CarsDirect was advertised as being able to give you the dealer invoice cost, which it could not per their live chat person. The CarsDirect vehicle build tool also was flawed, it would not correctly apply packages and add on items like you could on the Ford website.

Useless Useless. Worthless. Did nothing but send me emails asking if X U Y or Z dealer contacted me. Never got a call or any help but they generated a lead for their affiliate partner who called 2-3 times a day about credit repair

Want to lower your credit score? When you apply on cars direct they send your information out to dealers and allow them to run as many hard credit inquiries as they wish. Lowering your credit score. It happened to me. Peak kia in littleton, with the permission of cars direct did 3 hard credit inquiries on my credit report and lowered my credit score by around 30 points. And when I call them to complain they say they aren't responsible even though they are the ones giving your info away.