Tasia Moore
GBAndrew was every empathetic to our… Andrew was every empathetic to our situation as we were recently displaced from our home. He ensured to connect us with an agent and I really appreciate him.
Rae
GBCalling customer service is already… Calling customer service is already stressful. It's a pleasant experience when you get someone who knows what they are doing on the phone. Comprehension is key, thank you Ms. Grace.
NS Jarvis-Hill
GBCRESEL did an awesome job CRESEL did an awesome job! Was very knowledgeable of what needed to be changed. I was very pleased since most of the representatives have no clue what they are doing or talking about! He helped out tremendously!!!! Thank you CRESEL!
Amanda Anderson
GBBest maintence tech EVER As a renter with First Key for over 2 years now, I've interacted with several of the maintenance techs. While all have been friendly, Misty is BY FAR the most competent and efficient tech that we've worked with. Highly recommend! She even called me after a few days to see if the problem was indeed fixed or if she needed to try a different solution. She truly cares about her work and making sure the job is done right!
Cailyn
GBEduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!