Cailyn
GBEduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!
Rae
GBCalling customer service is already… Calling customer service is already stressful. It's a pleasant experience when you get someone who knows what they are doing on the phone. Comprehension is key, thank you Ms. Grace.
lacy garcia
GBTrying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.
Neeka Jean
GBDonovan did our move in… He was very… Donovan did our move in… He was very professional, kind and respectful with sense of humor. It has been a pleasure to talk to him and get all the questions answered. He explained everything thoroughly… I appreciate his demeanor and willingness to be free and honest with us about the processes and the life moving forward. Great personality and respectful… Thank you Donovan for your kindness! 🙏🏼🙏🏼🙏🏼💯💯💯
Sara Boothe
GBDeyn with First Key homes answered all… Deyn with First Key homes answered all my questions, got me set up and made arrangement to connect me with a local agent. He was very helpful and very professional!!!