Best maintence tech EVER As a renter with First Key for over 2 years now, I've interacted with several of the maintenance techs. While all have been friendly, Misty is BY FAR the most competent and efficient tech that we've worked with. Highly recommend! She even called me after a few days to see if the problem was indeed fixed or if she needed to try a different solution. She truly cares about her work and making sure the job is done right!

Calling customer service is already… Calling customer service is already stressful. It's a pleasant experience when you get someone who knows what they are doing on the phone. Comprehension is key, thank you Ms. Grace.

Trying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.

Anubhab Lodh was very professional Anubhab Lodh was very professional, quick and helpful with assisting me in getting my application submitted as fast as possible. He stayed on the phone the entire time to make sure we had every single piece of information entered in order to get it sent to underwriting. Thanks much Anubhab!

Andres Andres. G was very patient with me while trying to help get my account unlocked. I’ve been trying for weeks and wasn’t sure why it had been locked, but after speaking with Andres I was confident that the issue would be resolved!