Brandon
GBYhen was great Yhen was great. She was knowledgeable and friendly. She seemed concerned about my issue. If I could give her a 10 I would. I will rate the local office a negative 10 though. They are horrible at customer service. They haven't resolved a maintenance issue I had before. They are the absolute worst at customer service.
Amanda Anderson
GBBest maintence tech EVER As a renter with First Key for over 2 years now, I've interacted with several of the maintenance techs. While all have been friendly, Misty is BY FAR the most competent and efficient tech that we've worked with. Highly recommend! She even called me after a few days to see if the problem was indeed fixed or if she needed to try a different solution. She truly cares about her work and making sure the job is done right!
Alexis Tillman
GBAndres Andres. G was very patient with me while trying to help get my account unlocked. I’ve been trying for weeks and wasn’t sure why it had been locked, but after speaking with Andres I was confident that the issue would be resolved!
Shivani Harjani
GBI spoke with Shubham Srivastava and he… I spoke with Shubham Srivastava and he was extremely helpful! He took his time with looking through my application, seeing what I needed, and assisted me in completing any missing documents while I was on the phone. He was very professional and encouraging during what can be a stressful process.
Rae
GBCalling customer service is already… Calling customer service is already stressful. It's a pleasant experience when you get someone who knows what they are doing on the phone. Comprehension is key, thank you Ms. Grace.