FirstKey Homes

1850 Parkway Place, Suite 900, 30067, Marietta, United States
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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

0.00%

2

0.00%

1

0.00%
About FirstKey Homes

We are FirstKey Homes, a leading and growing provider of well-kept single-family rental homes nationwide. We are committed to helping renters find a home that has the space they need, the privacy they want and the peace of mind they deserve, with more than 20,000 homes in 25 desirable U.S. markets. Renters choose FirstKey Homes because they want overall better value – including more living space, a variety of neighborhood options, and a home to enjoy with friends and family. Beyond helping renters easily find the right home for them, FirstKey Homes delivers value through service, support and convenience so our residents can unlock more from the home rental experience.

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Alexis Tillman
GB

Andres Andres. G was very patient with me while trying to help get my account unlocked. I’ve been trying for weeks and wasn’t sure why it had been locked, but after speaking with Andres I was confident that the issue would be resolved!

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Brandon
GB

Yhen was great Yhen was great. She was knowledgeable and friendly. She seemed concerned about my issue. If I could give her a 10 I would. I will rate the local office a negative 10 though. They are horrible at customer service. They haven't resolved a maintenance issue I had before. They are the absolute worst at customer service.

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Stephanie Davis
GB

Deyn Deyn, was very nice, and apologized for my inconvenience. He also said he would place me on the waitlist to receive notification when the property is ready to be viewed.

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Laura Powell
GB

Work Order Completion in site. Rhohani in the maintenance dept. scheduled someone to come out and complete a work order that has been ongoing for over a week. Hopefully the problem should be resolved by May 7.

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Beth Long
GB

Andres actually offered information… Andres actually offered information that wasn’t a direct answer to a question that I had, in other words, he went above and beyond the expectations. I had spoken to someone earlier about the situation and he didn’t offer what Andres did. I also offered him information about a certain property when I told him that the property was open, the doors weren’t locked, there was no lockbox.

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