Donovan did our move in… He was very… Donovan did our move in… He was very professional, kind and respectful with sense of humor. It has been a pleasure to talk to him and get all the questions answered. He explained everything thoroughly… I appreciate his demeanor and willingness to be free and honest with us about the processes and the life moving forward. Great personality and respectful… Thank you Donovan for your kindness! 🙏🏼🙏🏼🙏🏼💯💯💯

Trying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.

Raul G Raul G. went above and beyond to help us fill out our documents! Super patient as well! He answered all our questions, we definitely had a 5 star experience!

CRESEL did an awesome job CRESEL did an awesome job! Was very knowledgeable of what needed to be changed. I was very pleased since most of the representatives have no clue what they are doing or talking about! He helped out tremendously!!!! Thank you CRESEL!

Excellent Customer Service from Eduardo U. Eduardo Urbina was incredibly kind, helpful, and knowledgeable. He helped me understand my options moving forward with the renewal of our lease. His customer service was excellent, and he made sure that I felt comfortable with the information provided so that I can make an informed decision moving forward. I appreciated how he conducted himself and helped me.