Beth Long
GBAndres actually offered information… Andres actually offered information that wasn’t a direct answer to a question that I had, in other words, he went above and beyond the expectations. I had spoken to someone earlier about the situation and he didn’t offer what Andres did. I also offered him information about a certain property when I told him that the property was open, the doors weren’t locked, there was no lockbox.
NS Jarvis-Hill
GBCRESEL did an awesome job CRESEL did an awesome job! Was very knowledgeable of what needed to be changed. I was very pleased since most of the representatives have no clue what they are doing or talking about! He helped out tremendously!!!! Thank you CRESEL!
Laura Powell
GBWork Order Completion in site. Rhohani in the maintenance dept. scheduled someone to come out and complete a work order that has been ongoing for over a week. Hopefully the problem should be resolved by May 7.
Cailyn
GBEduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!
Rae
GBCalling customer service is already… Calling customer service is already stressful. It's a pleasant experience when you get someone who knows what they are doing on the phone. Comprehension is key, thank you Ms. Grace.