Chaplain Tony Steib
GBMy experience with Cesar was awesome My experience with Cesar was awesome. He took the time to explain my concerns, unlike the first two representatives who were rude. Before I was finished talking, the first representative shouted, "Stop right now". He did not allow me to finish and refused to help by saying, "I have other calls to answer." Matt needs to be trained to communicate and change his attitude or find another job. The second representative refused to let me talk to a Supervisor about my bad experience. I hung the phone up three times and called back to get someone who knows how to communicate with customers/tenants.
Cailyn
GBEduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!
Sara Boothe
GBDeyn with First Key homes answered all… Deyn with First Key homes answered all my questions, got me set up and made arrangement to connect me with a local agent. He was very helpful and very professional!!!
Sasha Thomas
GBLeopoldo Lozano Is Great Value To Your Company! Leopoldo Lozano was very patient and a great help I truly appreciate your service. He made sure I understood my situation and worked through it with me until it was resolved. Thank You Again Leopoldo!
Adelaida
GBRaul G Raul G. went above and beyond to help us fill out our documents! Super patient as well! He answered all our questions, we definitely had a 5 star experience!