lacy garcia
GBTrying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.
Laura Powell
GBWork Order Completion in site. Rhohani in the maintenance dept. scheduled someone to come out and complete a work order that has been ongoing for over a week. Hopefully the problem should be resolved by May 7.
Shivani Harjani
GBI spoke with Shubham Srivastava and he… I spoke with Shubham Srivastava and he was extremely helpful! He took his time with looking through my application, seeing what I needed, and assisted me in completing any missing documents while I was on the phone. He was very professional and encouraging during what can be a stressful process.
Tasia Moore
GBAndrew was every empathetic to our… Andrew was every empathetic to our situation as we were recently displaced from our home. He ensured to connect us with an agent and I really appreciate him.
Cassandra Bolding
GBExcellent Customer Service from Eduardo U. Eduardo Urbina was incredibly kind, helpful, and knowledgeable. He helped me understand my options moving forward with the renewal of our lease. His customer service was excellent, and he made sure that I felt comfortable with the information provided so that I can make an informed decision moving forward. I appreciated how he conducted himself and helped me.