lacy garcia
GBTrying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.
Cailyn
GBEduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!
phytogoodfeels
GBAnubhab Lodh was very professional Anubhab Lodh was very professional, quick and helpful with assisting me in getting my application submitted as fast as possible. He stayed on the phone the entire time to make sure we had every single piece of information entered in order to get it sent to underwriting. Thanks much Anubhab!
Alexis Tillman
GBAndres Andres. G was very patient with me while trying to help get my account unlocked. I’ve been trying for weeks and wasn’t sure why it had been locked, but after speaking with Andres I was confident that the issue would be resolved!
Tasia Moore
GBAndrew was every empathetic to our… Andrew was every empathetic to our situation as we were recently displaced from our home. He ensured to connect us with an agent and I really appreciate him.