Trying to get ahold of FirstKey was… Trying to get ahold of FirstKey was honestly incredibly difficult. After trying multiple phone numbers and trying to troubleshoot on my own, I finally got through to Maja who was absolutely phenomenal. She was incredibly helpful and knowledgeable which made getting my problem solved quick and easy. I’d give Maja a 5 star but needed to deduct one for FirstKey’s other automated systems that made it difficult to get to her.

Donovan did our move in… He was very… Donovan did our move in… He was very professional, kind and respectful with sense of humor. It has been a pleasure to talk to him and get all the questions answered. He explained everything thoroughly… I appreciate his demeanor and willingness to be free and honest with us about the processes and the life moving forward. Great personality and respectful… Thank you Donovan for your kindness! 🙏🏼🙏🏼🙏🏼💯💯💯

Andres actually offered information… Andres actually offered information that wasn’t a direct answer to a question that I had, in other words, he went above and beyond the expectations. I had spoken to someone earlier about the situation and he didn’t offer what Andres did. I also offered him information about a certain property when I told him that the property was open, the doors weren’t locked, there was no lockbox.

Andrew was every empathetic to our… Andrew was every empathetic to our situation as we were recently displaced from our home. He ensured to connect us with an agent and I really appreciate him.

Best maintence tech EVER As a renter with First Key for over 2 years now, I've interacted with several of the maintenance techs. While all have been friendly, Misty is BY FAR the most competent and efficient tech that we've worked with. Highly recommend! She even called me after a few days to see if the problem was indeed fixed or if she needed to try a different solution. She truly cares about her work and making sure the job is done right!