Defective device, no customer service, save your $$ It doesn’t charge right, constantly dies. It says it has a full charge and moments later it will die. Too expensive to be garbage. Reached out to the company for help or exchange for a working device or refund, and months later, still haven’t heard back. So frustrating. Save your money, there are a million similar devices through reputable companies that actually have customer service.

Collar doesn’t live up to expectations We haven’t been very impressed with the Link AKC collar. It will not allow us to modify our home base range, so every time our dog is in the farthest part of the yard, it says he’s left the property. It doesn’t hold a charge for up to 3 days, and the signal is weak for hiking and camping trips. The app will not allow us to take photos or add photos to our Adventures.

Terrific product Terrific product! Our female German Shepherd occasionally gets off our property. The Link AKC tracker alerts us when she leaves the safe zone so we can call her back before she takes off on a hunt. Customer service is outstanding! I highly recommend this product.

LinkAKC Needs to become “Gift Friendly!” I purchased two collars as gifts. While I hope the collars work, your process is not set up for people wanting to purchase the collar system and pre-pay a subscription. I even called your help line and got no help. While I made the purchases, I had to write checks to the gift recipients to prepay the one year subscriptions. Delivery of the gift collars also did not occur on the forecasted date. Very disappointing experience.

We LOVE Link for our shih tzu We LOVE Link for our shih tzu - Anytime we're out I feel comfortable knowing it has GPS tracking, we use the LED light on our nighttime walks around the neighborhood (it's so much brighter than I thought it would be!) and I check everyday to make sure he's getting enough exercise. I've used call a vet service in the app too when we had an after-hours emergency, so that was very handy.