Worthless without a solid wifi signal The support team is great if you're looking to make new friends. However... for some reason I can not get a solid wifi connection thru Spectrum and as a result, the link-my-pet is absolutely useless. It just doesn't work and beyond frustrating when you see your 8 month old pup running off.

Love this new Link unit and highly recommend it! I absolutely love this new Link unit. It is so much smaller and easier to use than the older model. I love the ability to use a noise or vibrate signal when my pet wanders too far off. Customer service has been amazing both with the older model and this newer unit. They have been responsive to my questions and concerns, worked with me to iron out a few kinks at the beginning and keep me constantly updated on new updates being introduced.

This is a bad product and worse company… This is a bad product and worse company do not buy. Sold me the collar and I live where AT&T cell service is not available then when I activated the collar then I find out it won't work never got any service they kept part of my activation fee because I was unable to call them back immediately to verify address but I had sent an email. And to make matters worse while I was trusting the collar to work the neighbor was shooting at my dog with a 9mm. These people suck and are crooks

Defective device, no customer service, save your $$ It doesn’t charge right, constantly dies. It says it has a full charge and moments later it will die. Too expensive to be garbage. Reached out to the company for help or exchange for a working device or refund, and months later, still haven’t heard back. So frustrating. Save your money, there are a million similar devices through reputable companies that actually have customer service.

Link's customer service is great Link's customer service is great! I also love that I am able to monitor my dogs activity and keep a record of our walks. I wish that I could integrate my dogs activity and exercise with mine in one app, but this is great for staying on top of keeping us booth healthy and active.