Love this new Link unit and highly recommend it! I absolutely love this new Link unit. It is so much smaller and easier to use than the older model. I love the ability to use a noise or vibrate signal when my pet wanders too far off. Customer service has been amazing both with the older model and this newer unit. They have been responsive to my questions and concerns, worked with me to iron out a few kinks at the beginning and keep me constantly updated on new updates being introduced.

It's has lots of features that others… It's has lots of features that others don't. Customer service is Pawsome!! App & notifications can use some help - like notifications if the collar goes offline.... Some tweaking is needed. All in all - better than the rest, paws down!!

We LOVE Link for our shih tzu We LOVE Link for our shih tzu - Anytime we're out I feel comfortable knowing it has GPS tracking, we use the LED light on our nighttime walks around the neighborhood (it's so much brighter than I thought it would be!) and I check everyday to make sure he's getting enough exercise. I've used call a vet service in the app too when we had an after-hours emergency, so that was very handy.

Good Luck!! The only reason I left 1 star is because we have to. I ordered the collar thinking it was the unit as well. Reading the reviews with the GPS being terrible I thought I was purchasing a unit that did everything the same except no GPS capabilities. That was not the case. Returning the item you have to call customer service. They send an email with the address ONLY. You also must provide a copy of the email and receipt in the package. It is December 11th. What "customer" wants to just drop anything in the mail with just your word that you sent it this time of year? Now your also paying for any piece of mind (proof of being sent). The reviews speak for the customers best interest in mind, NONE. Hope this helps if you're thinking of purchasing anything from this company.

The GPS doesn't work The GPS doesn't work. It works great right around my house but as soon as my dog goes for a walk with my wife, it can't located him. This is in the middle of a neighborhood. If your dog runs away, don't count on Link to locate him.