Ravi
GBSmooth, hassle-free experience !! Great experience. Anne Kremer (our property manager) has done an excellent job of maintaining the property smoothly, ensuring rents are collected promptly, property maintenance, prompt response to our questions. One area of improvement could be to ensure certain bills (water for eg.) are paid by tenant promptly without reminders from the water dept.
Own
GBGreat and very satisfied I've been with ERA NewAge for almost two years now. I work with Annette, and she's great, very helpful, polite, patient and available. I'm out of state for job Like many other property owners, and I never have to worry about my house, she takes care of everything and I don't have to think about it, i really appreciate her efforts and their support...so far i've had a great experience and I'd definitely recommend ERA New Age to anyone who is looking at getting into a rental property.
Kyle
GBHorrible Account Statements New age is very friendly to work with, and they do a great job as property management. They get two stars because their accounting is ATROCIOUS. What I would like to get is a nice clean monthly statement for each unit that shows money coming in and money going out, like a bank statement. Instead, I receive multiple statements per month per unit. The statements do not identify which unit the statement is for. Sometimes units are combined on a statement, sometimes not. It takes me hours to go through all the statements and reconcile them, which makes me wonder why I'm paying for this?
Dianne Veach
GBThe easiest and fastest application… The easiest and fastest application process and move-in I have ever experienced. Terrific agent, Terrence, who responded in timely manner to all my questions. My new place is fantastic and the property management company is top notch! Highly recommend them
Rich
GBResponsive and Responsible We recently moved from the east coast and purchased a home with Brett. He was always available to answer questions and made sure we closed quickly. During the home inspection it was determined that we needed and new roof. Brett worked with the sellers and their insurance company to cover the cost, found us local roofing company who would make the repairs and made sure all bases were covered prior to finalizing the sale. I would work with Brett again and recommend him to friends and family without hesitation.