Brett has top notch of professionalism Brett is the greatest property manager I have ever seen. He himself manages your properties and always keeps you posted and in touch. You always talk to himself (not secretaries) when you call him. He routinely checks the properties and handles any property problems as soon as possibly can. While most PM's are only looking into your pockets, he is a rare exception.

Insanely terrible By far the worst rental experience of my life. Angie was a nightmare to deal with, not returning our phone calls, not competing work orders, and being very aggressive when we try to communicate with her. Basically zero customer service. I'm in real estate so I have worked with many property managers, all insanely better. We left the apartment spotless, found a tenant to replace us when we left, and even brought get a Starbucks gift card after moving in. Didn't prevent us from being a "nuance" to her. I can't speak for the rest of the company, but she's terrible.

Ryan at New Age has been great to… Ryan at New Age has been great to respond to our requests for maintenance on our rental property. The office staff is also very responsive. I like having the portal so that I can look back on prior conversations and check to see if I actually did ask to have the furnace serviced! Paperwork has been easy to use for tax purposes as well. Deposits have been prompt and with no surprises.

Can't seem to get things done as requested We're a rather low maintenance client and rarely need any service. The few times we asked for help, both times were not done according to what we requested. 1. We asked for an estimate to install fire alarms, towel holders, etc. We didn't get an estimate but they went ahead and did the work without consent. 2. We asked for 2" blinds to be installed and 1" blinds got installed and we are having to pay extra to get the 2" blinds installed even though the original quote given was for the 2".

Great and very satisfied I've been with ERA NewAge for almost two years now. I work with Annette, and she's great, very helpful, polite, patient and available. I'm out of state for job Like many other property owners, and I never have to worry about my house, she takes care of everything and I don't have to think about it, i really appreciate her efforts and their support...so far i've had a great experience and I'd definitely recommend ERA New Age to anyone who is looking at getting into a rental property.