This product is killing animals. I used the squirrel milk replacer and my animals all died of malnutrition- I later found other rehabbers who had experienced the same thing. This product is killing animals!

Was told the add in to my cage I… Was told the add in to my cage I purchased would fit the cage I have so I ordered it, then sent an email to be sure and they told me no it won’t fit after I already purchased it, they haven’t even shipped it and I am cancelling the order and they are charging me $77 to return it and it hasn’t even been delivered! I’ve spent thousands of dollars with this company, were not willing to help me at all!

Sales tax rate issues Made another purchase from Exotic Nutrition recently. After reviewing the invoice, I reached out to this company concerning the sales tax rate assessed to me. I was overcharged. Don't mind at all paying the correct rate. When I brought this to their attention, they denied any wrong doing, blaming their sales tax software. Exotic asked me to do the work for them! Providing data, ect. In the end Exotic Nutrition did NOTHING to correct or refund an obvious sales tax rate error. Was not much money, but it had much to say concerning honest business ethics. Yes I was burned and it could have been taken care of.

I purchased items from Exotic Nutrition… I purchased items from Exotic Nutrition and paid extra for 2-3 day shipping due to going to another state. The shipment was late and I never received my order. They finally sent it. But it was too late. This company is not trustworthy. Buyers beware!!! The company's reply to my negative is also a lie. I have an email stating that the shipment was lost and they could send another shipment but the new shipment would not arrive till Saturday. Just beware that this company will not send your shipment in a timely manner so do not pay extra for faster shipping.

We have had our marmosets for 3 years… We have had our marmosets for 3 years and have not found a better company for all our treat and toy needs. We are loyal customers not only because they have great products but ANYTIME we're missing something, we received the wrong item or something arrived damaged they are always quick to respond and take care of the situation. There has even been a few times we've had to call to make sure a treat was safe for our monks and they go the extra mile to get us an answer. There is no better business we could turn to for our little exotic family.