Used to buy from them in store but switched to online My local pet store carried their items and felt good about buying from a local company, but then I saw the conditions of the animals/bought multiple very sick rats from that store. So I looked for an alternative. I realized Exotic Nutrition brand was also local to me, so I found their website and started buying directly. The pet store I was buying from marked up their products 2-3x the online price! So now I buy directly from exotic, and haven’t been let down. Shipping is fast, they sent it secure, never had a crushed bottled or bag of food. Keep it up!

I have always loved shopping with… I have always loved shopping with exotic nutrition. Their information section of their website helped me through a lot of my questions with my new sugar gliders. their products and customer service are above par in almost every way! I would encourage anyone to shop with exotic nutrition. Just remember always do your research as to make sure that the product you buy is for the animal that you are supplying for.

VERY POOR QUALITY My wife ordered the Borneo cage, which at the time was on sale for $328. The overall quality of this cage is very poor. This one was received with a damaged tray, and upon request for return and refund, she was informed that this company does not do returns. After two attempts, they finally shipped us an undamaged replacement tray. Bottom line is, this is still a very poor quality cage. In our future, we will most definitely be shopping for AMERICAN MADE!

WASTE OF MONEY Received 10 lbs of dried black soldier flies for my chickens and bag is half dust. We have ordered from this company before and did not have a problem. When I reached out to company they said it might have been rough handling during shipment and offered me a $5 discount on next shipment. Will not be ordering from them again .

Was told the add in to my cage I… Was told the add in to my cage I purchased would fit the cage I have so I ordered it, then sent an email to be sure and they told me no it won’t fit after I already purchased it, they haven’t even shipped it and I am cancelling the order and they are charging me $77 to return it and it hasn’t even been delivered! I’ve spent thousands of dollars with this company, were not willing to help me at all!