I've always been able to go to Exotic…For one stop shopping for my suggie I've always been able to go to Exotic Nutrition's site and find the answers from other suggie parents for whatever I need to know. Their food and accessories are some of the best for my little boy. I'm happy with their customer service as well. As a one stop shop, they're spot on! Thanks Exotic Nutrition

I received my order promptly I received my order promptly, the items I ordered are exactly as promised and advertised. Their prices are fair & reasonable. Packaging of the food items are good and packaging of my order was great which is important to me. I haven’t had to contact customer service so I can’t review that but so far I’m very happy and will continue to be a patron.

VERY POOR QUALITY My wife ordered the Borneo cage, which at the time was on sale for $328. The overall quality of this cage is very poor. This one was received with a damaged tray, and upon request for return and refund, she was informed that this company does not do returns. After two attempts, they finally shipped us an undamaged replacement tray. Bottom line is, this is still a very poor quality cage. In our future, we will most definitely be shopping for AMERICAN MADE!

WASTE OF MONEY Received 10 lbs of dried black soldier flies for my chickens and bag is half dust. We have ordered from this company before and did not have a problem. When I reached out to company they said it might have been rough handling during shipment and offered me a $5 discount on next shipment. Will not be ordering from them again .

Didn’t receive our order Didn’t receive our order. Reached out to both this company and post office and no one is helpful or will take responsibility for it not making it to the correct address so I’m just out $60 bucks and had to have a rush order sent from another company to get food for our hedgehog quickly as I only planned timing for one shipment. Editing to add: through our neighborhood Facebook page, we found where our order went. Our hedgehog won’t touch this food. Between the product itself and customer service I do not recommend.