JL O'Neal
GBThe most important thing that makes my…day, is a cheerful,helpful employee of this company. The most important thing that makes my experience great, is the people you employ..I have dealt with Mandy several times, and find her very nice helpful,and willing to go the extra length to ensure that each customer is well satisfied.She would be a definite asset to any business she was exposed to.
Andrea
GBGreat customer service on Chat Customer service has been so helpful in answering all of our questions right away.
Sandra Williams
GBThis company is one of the biggest scams ever This company is one of the biggest scams ever!! They tried to con a relative of mine who happens to be married to a real estate attorney. After speaking with him several times, they overnight the earnest money. They tried to auction a house with multiple lawsuits which they did not disclose. Talk about losers for life!!
Shar Hannon
GBTo the rep from Hudson and Marshall: To the rep from Hudson and Marshall: The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.
Shepardess
GBAwesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!