John17066
GBI sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.
Bob Cazavilan
GBTimely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.
Kathleen McKinney
GBViewings on Vacant Properties with Licensed Agents Amanda answered. How do you expect to sell these properties if they cannot be accessed for showings even though they are vacant? Sight unseen bidding is lower to anticipate repairs by investors, who buy these homes. Buyers assume the property is a total gut if they cannot be given access with their licensed real estate agent to evaluate. Work together with agents to get higher bids by allowing showings when properties are vacant. Agents are in the middle and most walk away because of the issues.
Shar Hannon
GBTo the rep from Hudson and Marshall: To the rep from Hudson and Marshall: The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.
Laura Kolberg
GBReally-somebody on here gave this… Really-somebody on here gave this company 5 stars? I don't believe it for a minute (that these are true reviews from customers) It took us 4 months to close on a small house that had already been on the foreclosure market for close to a year. I could write pages about our experiences with them-but worst customer relations we have ever encountered in over 25 years of buying real estate. I would never recommend them to anybody.