JaBriska McCarley
GBQuick response with very useful… Quick response with very useful information on where to search for a more detailed history of properties of interest. We are newbies in the auction purchasing pursuit so its endearing to know that there are still good people willing to help steer you in the best direction possible. Great job Hudson and Marshall and an extra special shout out to a wonderful employee named Amanda Morris whom is employed there. Thank you.
Barbara
GBMandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!
Laura Kolberg
GBReally-somebody on here gave this… Really-somebody on here gave this company 5 stars? I don't believe it for a minute (that these are true reviews from customers) It took us 4 months to close on a small house that had already been on the foreclosure market for close to a year. I could write pages about our experiences with them-but worst customer relations we have ever encountered in over 25 years of buying real estate. I would never recommend them to anybody.
Andrea
GBGreat customer service on Chat Customer service has been so helpful in answering all of our questions right away.
Shar Hannon
GBTo the rep from Hudson and Marshall: To the rep from Hudson and Marshall: The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.