To the rep from Hudson and Marshall: To the rep from Hudson and Marshall: The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.

Really-somebody on here gave this… Really-somebody on here gave this company 5 stars? I don't believe it for a minute (that these are true reviews from customers) It took us 4 months to close on a small house that had already been on the foreclosure market for close to a year. I could write pages about our experiences with them-but worst customer relations we have ever encountered in over 25 years of buying real estate. I would never recommend them to anybody.

Mandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!

Hudson and Marshall transaction Hudson and Marshall We bid on a REO property, but our final bid was shy of the reserve price. Aldo Gonzales in California, did a wonderful job by contacting us and assisting us in increasing the offer slightly, to reach a price that was acceptable to the bank . Jeff Kung in contract section, was also very amiable and extremely helpful in ensuring a smooth transaction and closing.

Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.