Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

Viewings on Vacant Properties with Licensed Agents Amanda answered. How do you expect to sell these properties if they cannot be accessed for showings even though they are vacant? Sight unseen bidding is lower to anticipate repairs by investors, who buy these homes. Buyers assume the property is a total gut if they cannot be given access with their licensed real estate agent to evaluate. Work together with agents to get higher bids by allowing showings when properties are vacant. Agents are in the middle and most walk away because of the issues.

Awesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!

Hudson and Marshall transaction Hudson and Marshall We bid on a REO property, but our final bid was shy of the reserve price. Aldo Gonzales in California, did a wonderful job by contacting us and assisting us in increasing the offer slightly, to reach a price that was acceptable to the bank . Jeff Kung in contract section, was also very amiable and extremely helpful in ensuring a smooth transaction and closing.

Great customer service on Chat Customer service has been so helpful in answering all of our questions right away.