Awesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!

Mandy answered several questions I had… Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....

Hudson and Marshall are awesome Hudson and Marshall are awesome! I repeat Hudson and Marshall are Great!!!!! They are legit, helpful, and serious about selling their properties. I personally believe the negative reviews are bogus or inspired through lack of serious due diligence of entire online auction purchasing process. H&M are looking for serious offers on listed properties not silly little bids as if your on Ebay. I repeat H&M are legit and serious about selling properties. I love H&M plain and simple. I would buy from them again. I purchased a personal home for a tenth of it real value. I'm a real person stating this opinion.

To the rep from Hudson and Marshall: To the rep from Hudson and Marshall: The things you named as "standard auction practice" might indeed be common practice in auctions. That doesn't mean the practices make any real sense, or make for a good consumer experience, which is what the reviewers here are rating you on. Ex: Why start an auction at a price below what is acceptable to the seller, i.e. below the reserve? Be honest about it and start it at the reserve price! Doing otherwise makes a customer feel duped. Any talk of this " helping to make a deal" is just nonsense, and smart consumers see it as an attempt to create excitement over an illusion.

Investors most auction site like these… Investors most auction site like these sell distressed properties , which keeps them off the MLS . As a seasoned investor over 200 homes bought using your own trusted title company is a must on all transactions , that way any b.s. can he caught prior to closing I think all banks bid up their properties on all auctions so that the norm , peps do your homework do a site visit to the property , complie a budget list of work required and then decide if it works for u . I will continue to buy from them and other sites but your not going to be able to do it from your desktop alone , if you don't have a trusted title agent,. Hey out of the market , you will get hurt