Winning Bidder. Reserve Price Met. Oh Well I was the winning bidder. Reserve price was met. My bid was approved by the Seller. I sign the contract accepting the home in As-Is condition. I wire the earnest money deposit (EMD). Contingency in contract - seller has to approve BOTH the bid and the contract. Seller then declines contract. Why?.... It's their boiler-plate contract. So, sale is cancelled. Shady. But it gets shadier. Reps at ServiceLink say the seller pulled the home from the auction - "it's too damaged to sell." They knew the home's condition before auctioning it and it's an As-Is contract!! THEN ServiceLink immediately re-lists the home for auction. They told me it's in the process of being pulled. That was 5 days ago. The new auction starts in 3 hours. STAY AWAY from this outfit. I'm still waiting to get confirmation my EMD is being returned.

These properties aren't even at auction rates. They're simply reduced market rates Tell your seller they are delusional i diots. After seeing the place up close and the total dump of the surrounding area, I'm glad they declined my bid. I wouldn't give even half that now. Glad I extended my diligence. They haven't even had the lawn mowed! Pathetic. You all should rescind your representation. What a complete waste of time and TOTAL LIE. Shame on them and maybe you all should apply some diligence as well. Doubtful I will even seek out anything further with your company. These properties aren't even at auction rates. They're simply reduced market rates.. Total disaster.

Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

I sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.

Mandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!