I sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.

Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

Investors most auction site like these… Investors most auction site like these sell distressed properties , which keeps them off the MLS . As a seasoned investor over 200 homes bought using your own trusted title company is a must on all transactions , that way any b.s. can he caught prior to closing I think all banks bid up their properties on all auctions so that the norm , peps do your homework do a site visit to the property , complie a budget list of work required and then decide if it works for u . I will continue to buy from them and other sites but your not going to be able to do it from your desktop alone , if you don't have a trusted title agent,. Hey out of the market , you will get hurt

Mandy answered several questions I had… Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....

All in all, an interesting and positive experience. This being my first time using an auction site, what do I know? But, it was easy to register, access information, and follow the bidding. I missed the end of the bidding, and was curious, as to final bid. So, I reached out, and received a prompt response, explaining that the seller was yet to review offers, and come to a decision regarding sale. All in all, a positive experience for me.