Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

Viewings on Vacant Properties with Licensed Agents Amanda answered. How do you expect to sell these properties if they cannot be accessed for showings even though they are vacant? Sight unseen bidding is lower to anticipate repairs by investors, who buy these homes. Buyers assume the property is a total gut if they cannot be given access with their licensed real estate agent to evaluate. Work together with agents to get higher bids by allowing showings when properties are vacant. Agents are in the middle and most walk away because of the issues.

Really-somebody on here gave this… Really-somebody on here gave this company 5 stars? I don't believe it for a minute (that these are true reviews from customers) It took us 4 months to close on a small house that had already been on the foreclosure market for close to a year. I could write pages about our experiences with them-but worst customer relations we have ever encountered in over 25 years of buying real estate. I would never recommend them to anybody.

Awesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!

Mandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!