All in all, an interesting and positive experience. This being my first time using an auction site, what do I know? But, it was easy to register, access information, and follow the bidding. I missed the end of the bidding, and was curious, as to final bid. So, I reached out, and received a prompt response, explaining that the seller was yet to review offers, and come to a decision regarding sale. All in all, a positive experience for me.

Timely polite effective response. I emailed my problem on Sunday & Monday before noon all was resolved. Mandy followed up consistently to make sure access to the site was successful. I won't hesitate to reach out with any questions that come up.

I sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.

Hudson and Marshall transaction Hudson and Marshall We bid on a REO property, but our final bid was shy of the reserve price. Aldo Gonzales in California, did a wonderful job by contacting us and assisting us in increasing the offer slightly, to reach a price that was acceptable to the bank . Jeff Kung in contract section, was also very amiable and extremely helpful in ensuring a smooth transaction and closing.

Amanda is the BEST When using the Chat feature, Amanda is my go-to person! She is so kind and helpful and answers all of my annoying requests. She is quick and efficient and is the best person to reach out to if you're looking for property information.