Mandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!

Mandy answered several questions I had… Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....

Quick response with very useful… Quick response with very useful information on where to search for a more detailed history of properties of interest. We are newbies in the auction purchasing pursuit so its endearing to know that there are still good people willing to help steer you in the best direction possible. Great job Hudson and Marshall and an extra special shout out to a wonderful employee named Amanda Morris whom is employed there. Thank you.

These properties aren't even at auction rates. They're simply reduced market rates Tell your seller they are delusional i diots. After seeing the place up close and the total dump of the surrounding area, I'm glad they declined my bid. I wouldn't give even half that now. Glad I extended my diligence. They haven't even had the lawn mowed! Pathetic. You all should rescind your representation. What a complete waste of time and TOTAL LIE. Shame on them and maybe you all should apply some diligence as well. Doubtful I will even seek out anything further with your company. These properties aren't even at auction rates. They're simply reduced market rates.. Total disaster.

Awesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!