Quick response with very useful… Quick response with very useful information on where to search for a more detailed history of properties of interest. We are newbies in the auction purchasing pursuit so its endearing to know that there are still good people willing to help steer you in the best direction possible. Great job Hudson and Marshall and an extra special shout out to a wonderful employee named Amanda Morris whom is employed there. Thank you.

Mandy answered several questions I had… Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....

Awesome!! Website is very user-friendly I had no problem creating account, browsing properties, and reviewing inspection and property reports. I was surprised how easy and smooth it was. I asked 2 questions a couple hours apart. Answers came immediately, within a minute or 2 at most. I don't compliment websites easily and customer service even less but I had to today & both get 5 stars. Amanda not only answered at lightening speed, she included a PDF cheat sheet to walk me through the entire auction process. I didn't expect it, but I now have confidence to actually go to the auction. I call that exceeding expectations. Thank you!!

I sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.

All in all, an interesting and positive experience. This being my first time using an auction site, what do I know? But, it was easy to register, access information, and follow the bidding. I missed the end of the bidding, and was curious, as to final bid. So, I reached out, and received a prompt response, explaining that the seller was yet to review offers, and come to a decision regarding sale. All in all, a positive experience for me.