Broken lock on sliding glass door. The man came the next morning after I sent an email around 8 o’clock at night. He was fast and respectful. Even took his shoes off to walk through my apt. Five stars.

Poor professionals Poor professionals, not professional, not available. The maintenance company is good but are separate then people who text you from Guenther. You can't get ahold of the company, itself.

Great Property Management Great property management with friendly professional staff. Maintenance requests are answered and taken care of quickly and efficiently. I am giving 4 stars because I think more can be done when it comes to other problematic tenants. In my particular circumstance I live below excessively noisy tenants that stomp beyond the point of being excessive and are continuously slamming/banging doors and drawers at all hours of the day and evening. I have been into the office 8 times to complain and have written emails which resulted in numerous verbal and written notices. Other tenants have complained as well, so it makes me wonder how they are still living above me and havent been evicted.

Nice fake reviews that are all on the… Nice fake reviews that are all on the same day. As a renter these people are disrespectful to the community. They do manage a lot of properties in Spokane, a lot crap ones...They post properties schedule viewings for properties that already have approved applications and nobody responds to calls, emails, texts ever. Completely wasting my time and energy. I had an approval with them once and was ready to move but the agent totally talked me out if it basically saying how unhappy I'd be there lol ok. Anyone Ive talked to here, in the rare event I get a hold of someone, they sound like they hate their lives lol. Not that any property management companies care about the renters(you know the people paying your bills) but guenther seems particularly half assed.

Firstly they answer the phone when you… Firstly they answer the phone when you call and that's an amazing thing in itself. secondly I've had one maintenance issue and it was handled properly professionally, However, that is an outsourced company. Thirdly, the grounds in the apartment building/complex where I live has not been taken care of in weeks, grass is Brown And never watered and there's weeds all over. overall it presents a terrible face in a place that already has enough going against it. They've all been nice and friendly and they've tried to do their best I think that sometimes expectations can be a little high including my own