Dishonest Company Offerpad claims on their website that they aren’t “flippers”. However, their cash offers are lower than most cash home buyers. They offered me almost $100,000 less than what I bought my home for 2 years ago. The home is only 2 years old and needs no repairs. If Offerpad isn’t a “flipper” then why are offers so low. It’s not for convenience because that’s what the high % fee is for. Just be honest on your website. Don’t give people the impression that you will give them a fair offer on their home.

Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Complete waste of time Complete waste of time. Went through the entire process including sending pictures, talking to agent, etc. only to find out that offer pad doesn’t buy houses on more than 3 acres. Would have been simple for them to include that during the initial screening process. I hate having my time wasted.

Better communication is a MUST Better communication is a MUST! As one other reviewer noted - they (Offerpad) don't tell you that they don't offer their service for homes over $500K or with acreage. We wasted 2-3 weeks for the lead realtor for our home - who never told us that. I only found this out by checking the reviews after we had expressed an interest and the realtor didn't leave a time or return my messages. I'll never use them or refer them. They may be fine for homes under $300-500 K but beware. There was also no excuse for them not to tell us up-front and waste our time.

Used to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.