Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Great experience! Top Notch team! From beginning to end this was a pleasant experience. Everyone was a so helpful, they made the process super easy. Tiffany was there to answer all my questions. Tyler was great to work with. Matt T. was very helpful getting the ball rolling. The communication by this team exceeded my expectations.

Complete waste of time Complete waste of time. Went through the entire process including sending pictures, talking to agent, etc. only to find out that offer pad doesn’t buy houses on more than 3 acres. Would have been simple for them to include that during the initial screening process. I hate having my time wasted.

Used to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.

The whole experience was wonderful The whole experience was wonderful! From offer to closing! Everything was transparent. There were no surprises. I was walked through the entire process effortlessly. Every department was wonderful. They answered any question. I highly reccommend them! What a wonderful experience! I was able to buy a house and close within a day of selling without any stress. Whole process was truly fantastic!