Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Dishonest Company Offerpad claims on their website that they aren’t “flippers”. However, their cash offers are lower than most cash home buyers. They offered me almost $100,000 less than what I bought my home for 2 years ago. The home is only 2 years old and needs no repairs. If Offerpad isn’t a “flipper” then why are offers so low. It’s not for convenience because that’s what the high % fee is for. Just be honest on your website. Don’t give people the impression that you will give them a fair offer on their home.

Used to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.

Company is absolutely horrible Company is absolutely horrible. They do not offer fair prices, and hey are demanding, and don't do enough work for you. For that I could have hired a realtor and at least worked out with someone personally. They nickel and dime you for thousands so it's important to be assertive. Best proactive would be to not use them and put them out of business. Go with a realtor,offerpad doesn't offer this easy worry dree process.

Great experience! Top Notch team! From beginning to end this was a pleasant experience. Everyone was a so helpful, they made the process super easy. Tiffany was there to answer all my questions. Tyler was great to work with. Matt T. was very helpful getting the ball rolling. The communication by this team exceeded my expectations.