Sheyi Adenouga
GBBacked out 3 days after making offer claiming market conditions had changed...huh? They made us an offer on our house on a Friday, after reviewing photos of the house. All weekend, they pressured us to sign, waived the 1% cancellation fee, offered to answer any questions etc etc. The next Tuesday, spoke to their rep to answer a few questions we had and we signed the purchase agreement minutes after our call with their rep. One hour later, they call us back saying they wouldn't be continuing further. Their reason, the market conditions had changed. They'd be happy to provide us with an adjusted offer. No thanks. Selling a home and moving is stressful enough, I don't care to deal with shady entities. Looking through the reviews, they did exactly to us what they've done to others. Lesson learned, sticking with traditional real estate agents.
Pamela
GBFrom start to finish From start to finish, my experience selling my house to Offerpad was amazing. I first met with Kristi Archuleta, who walked through my home and made an offer. She is outstanding! The offer was higher than I expected, and I accepted it. Kristi was available for questions days, nights, and even weekends. The title company for the sale was also great. I dealt with Karla McMillan, and she was knowledgeable and patient with my questions. Ivette Martinez was also outstanding. She answered promptly when I e-mailed or called. My home-selling experience was easy and everyone I dealt with did their best to make it stress-free for me. I highly recommend Offerpad!
Jeff D
GBComplete waste of time Complete waste of time. Went through the entire process including sending pictures, talking to agent, etc. only to find out that offer pad doesn’t buy houses on more than 3 acres. Would have been simple for them to include that during the initial screening process. I hate having my time wasted.
LYNDSEY
GBThe whole experience was wonderful The whole experience was wonderful! From offer to closing! Everything was transparent. There were no surprises. I was walked through the entire process effortlessly. Every department was wonderful. They answered any question. I highly reccommend them! What a wonderful experience! I was able to buy a house and close within a day of selling without any stress. Whole process was truly fantastic!
LLR
GBUsed to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.