Better communication is a MUST Better communication is a MUST! As one other reviewer noted - they (Offerpad) don't tell you that they don't offer their service for homes over $500K or with acreage. We wasted 2-3 weeks for the lead realtor for our home - who never told us that. I only found this out by checking the reviews after we had expressed an interest and the realtor didn't leave a time or return my messages. I'll never use them or refer them. They may be fine for homes under $300-500 K but beware. There was also no excuse for them not to tell us up-front and waste our time.

Company is absolutely horrible Company is absolutely horrible. They do not offer fair prices, and hey are demanding, and don't do enough work for you. For that I could have hired a realtor and at least worked out with someone personally. They nickel and dime you for thousands so it's important to be assertive. Best proactive would be to not use them and put them out of business. Go with a realtor,offerpad doesn't offer this easy worry dree process.

Topnotch!! From start to finish, the process was professional. Process was explained in detail and questions answered promptly. And the people!! Most wonderful crew ever. Our agent, Mike, in searching for a new home and following through to close. Nicholas, our agent in selling and closing on our previous home. All the others involved in inspections, moving, and the nitty gritty details were great. I would never use another real estate agent. Kudos plus.

Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Used to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.