Better communication is a MUST Better communication is a MUST! As one other reviewer noted - they (Offerpad) don't tell you that they don't offer their service for homes over $500K or with acreage. We wasted 2-3 weeks for the lead realtor for our home - who never told us that. I only found this out by checking the reviews after we had expressed an interest and the realtor didn't leave a time or return my messages. I'll never use them or refer them. They may be fine for homes under $300-500 K but beware. There was also no excuse for them not to tell us up-front and waste our time.

Great experience! Top Notch team! From beginning to end this was a pleasant experience. Everyone was a so helpful, they made the process super easy. Tiffany was there to answer all my questions. Tyler was great to work with. Matt T. was very helpful getting the ball rolling. The communication by this team exceeded my expectations.

Necessity of real estate agencies is underestimated To my mind, the necessity of real estate agencies is underestimated actually. I believe that people require presence of such agencies, because they help them to find proper accommodation. Of course, sometimes people can find it without using services, nevertheless as far as I am concerned, the most part of people got used to apply to such companies, because they doverything twice faster and more effective. I also wanted to rent an apartments and applied to this company. As I expected, they have done for me everything very fast and I rented an apartment just within couple of days. Big thanks to this company.

Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Used to be good company to deal with… Used to be good company to deal with but not anymore. They agreed to fix 3 items, refused to send proof they were fixed or receipts. Had reinspection and they hadn't fixed any of them. Stated that it would take 10-days so wanted to extend closing however interest rate lock would expire. Wouldn't give compensation and stated once closed they wouldn't do any work on the home. I've heard they are doing this a lot in AZ. Then after closing they provided the wrong code for the lock box to get the key. Horrible customer service and bad business practice.