
EAF
GBAnna Maria Island Florida - no response from iTrip Anna Maria Island Florida. Tried to reserve a condo on their site. Site told me that "online reservations were not available for this property". I called iTrip. No answer. Left a VM. The next day I sent them an email. No response from either for a couple days. We have moved on to another condo/rental management firm. If they can't respond to a question like that, I am concerned that they would not respond if we manage to rent a place from them and have issues. Do not recommend using iTrip for Anna Maria Island rentals.

Lisa Mumby
CALife happens but ITrip is inflexible - be warned Let me start by saying - yes they were right, it’s in the contract BUT I didn’t want to cancel my booking just change dates due to my companions vacation request being revoked. Daytona Beach - Same room, less popular time (january 2025 from December 2024 - both long ways off). But nope it’s in the contract - no changes allowed, so I lost my deposit of $100 ($140 Canadian). So they got my $100 but they won’t get my rebook and get another $900.00. I’m going elsewhere. So before you book - make 100% sure life isn’t going to happen or buy their overpriced cancellation insurance

Manisha Kadoche
GBDo not use itrip! Believe the reviews! We read them but decided to risk it anyway which was a poor choice. Company just about making money not about your well-being or reputation. Other agencies in these times are understanding and flexible. Despite contacting the company due to poor weather and asking for in part refund or even credit towards future booking they would rather we travel in -18 storm warnings with young children. Don’t book with these guys.

Jane
GBSo disappointing!! So disappointing!!! Definitely do not recommend. For $1,700 a night, the condo is extremely old and run down, hot water only worked in half the unit, dishes in cabinet were dirty upon arrival, heat only worked occasionally in unit, appliances were cheap and some broken. They advertise a shuttle service, but it’s 2 shuttles that service 40+ units so it’s very difficult to schedule. I will say drivers are exceptional! Contacted company, iTrip, and while they appear to be attentive and such, not one thing was fixed during our stay. Really a pretty lousy experience all around.

Sal Roberts
GBI would use negative stars if I could I would use negative stars if I could Total rip off company. Asked specifically about cancellation policy Never answered question, just sent lots of Small print that had hidden fee Whatever you do, do not book with any of these companies. Apparently a franchise for money hungry, dishonest people