I would use negative stars if I could I would use negative stars if I could Total rip off company. Asked specifically about cancellation policy Never answered question, just sent lots of Small print that had hidden fee Whatever you do, do not book with any of these companies. Apparently a franchise for money hungry, dishonest people

Beware of iTrip hidden in VRBO or AirBNB bookings Completely untrustworthy. I reserved and put down a deposit on a property in November. Two months later, iTrip informed me the property was "no longer available" without further explanation. To accommodate them, we agreed on another property for the same dates. Then, two months later, was informed iTrip would not honor those dates. Their "reason" was that I had not "fully confirmed" the second substitute option they provided. When you have over $1400 in my deposit, and send me a text message confirming the substitute rental, that rental is confirmed. The "fix" they offered was for me to consider a third property. Nope. Be careful when using VRBO or AirBNB that they aren't funneling you to iTrip. They're the worst.

Very bad business practices I tried to book a house through furnished finders and they changed the price at the last minute from 2500 to 6000 a month. Then I went to their website and found multiple other people already had this house booked for various dates during my stay. If I had gone forward I guess they would have canceled everyone else's bookings. These guys are not to be trusted.

Do not use itrip! Believe the reviews! We read them but decided to risk it anyway which was a poor choice. Company just about making money not about your well-being or reputation. Other agencies in these times are understanding and flexible. Despite contacting the company due to poor weather and asking for in part refund or even credit towards future booking they would rather we travel in -18 storm warnings with young children. Don’t book with these guys.

Amazing "Change of Attitude" We thoroughly enjoyed our family vacation! The huge cabin was everything we hoped it would be! Plenty of space! Even though it states to bring favorite cooking pots & pans, extra paper goods.......there was plenty of everything supplied to us. Everything was in great working order (hot tub, dishwasher, jacuzzi....) and super clean! Everyone loved the game room with the pool table and air hockey, especially the teenagers! The maintenance property manager came by to help us work the TV and was so very kind. This is a beautiful property snuggled in the Smokies and pet friendly! Very quiet and peaceful! I would highly recommend!