So disappointing!! So disappointing!!! Definitely do not recommend. For $1,700 a night, the condo is extremely old and run down, hot water only worked in half the unit, dishes in cabinet were dirty upon arrival, heat only worked occasionally in unit, appliances were cheap and some broken. They advertise a shuttle service, but it’s 2 shuttles that service 40+ units so it’s very difficult to schedule. I will say drivers are exceptional! Contacted company, iTrip, and while they appear to be attentive and such, not one thing was fixed during our stay. Really a pretty lousy experience all around.

Additional charges scam ITrip La Quinta California exactly the same as this family see messaged below Buyer beware please read reviews and stay clear Following our July 22-29 Vacation, iTrip falsely accused my family of leaving a Fripp Island property “excessively dirty” and were wrongly charged $150. Knowing we were innocent of the allegations, we respectfully called and emailed iTrip. We were shown no compassion, understanding and especially zero compromise. Phone calls were not returned only emails stating that we were wrong. iTrip corporate was notified and took no action. As a result of our treatment, we took iTrip to small claims court and the judge ruled in our favor.

Itrip terrible management company St augustine Florida Rented a property via itrip in St Augustine Florida on VRBO. Property was dirty (linens unchanged, food in sink) , and more importantly was under construction when we arrived! There were people sandblasting a deck 5 feet away from us from 8am to 4 pm. When we inquired with neighbors they all knew this work was scheduled. When I informed them of the issues they said they would compensate us for them but now they are unresponsive. ITrip is negligent in renting a property under these conditions and are poor managers.

We had to cancel our reservations We had to cancel our reservations, 8 plus months before vacationing in Palm Desert, due to health issues. Their representative stated that we’d get a refund MINUS $350 for their booking fee. What sort of company does such heinous things to customers? Avoid making any arrangements with ITrip. They are your worst nightmare!!!

Do not use itrip! Believe the reviews! We read them but decided to risk it anyway which was a poor choice. Company just about making money not about your well-being or reputation. Other agencies in these times are understanding and flexible. Despite contacting the company due to poor weather and asking for in part refund or even credit towards future booking they would rather we travel in -18 storm warnings with young children. Don’t book with these guys.