New Microwave I have been asking for a microwave since I monitor my room on December 1, 2022. I cannot blame Splitspot AT ALL, because they were in constant contact with me and provided me with updates even when there was nothing to update. I just wish that my landlord was as on top of things as Split Spot and it's team. My only complaint is that I wish my roommates were cleaner, but I guess that's what Chlorox wipes are for. If it wasn't for the SplitSpot teams diligence I would probably still be without a microwave. Thank you for all your help.

Horrible management of Property Horrible management of properties. They are unresponsive to emails, and you never know when they might decide to drop the property, giving you a quick turn around on trying to find a new place. If you’re in it for a short term lease, just sublet. Yes, there leases are illegal. Usually unsigned by them. I never received lead law documents that were required by law in Massachusetts. They’ll keep your security deposit for a cleaning service, which is an absolute joke because I had the pleasure of sticking around the place after I had moved out because my friend was still a tenant, and they threw water on the floor and tracked mud everywhere. Truly the most horrendous experience ever. Never again.

NEVER Rent with SplitSpot Have never had customer service as poor as this before. Never received keys to the building, lock boxes were empty and no codes had even been provided. 6 weeks with broken AC during two 95 degree heatwaves in Boston and after 3 weeks all they did was reset the breaker, AC was never even fixed, I was just moved out. Was then charged for full utilities even with the broken AC, $75 out of my security deposit just to review the property even after photos of empty clean room were provided? Tours of the apartment with no notice given, and we were only informed of any visits after they would have come.

Terrible experience Terrible experience Lacked proper communication, from begging to end They only provide an automated text-only phone number, and do not reply to emails They send cryptic messages with little information on what / how to do what’s next They often go back on their word and backtrack (accept your application then rescind, send you a lease and then give the property to somebody else) so you cannot trust them

Nightmare What a nightmare!!! The worst rental company anyone could come across, pretty much you have no one to talk to because their phone line never works and you can’t even leave a message. The emails are pointless it's like talking to a brick wall. I Moved to ( 9 Mount Pleasant St ) From pictures that don't represent the actual house, the apt was filthy, rodent infestation which is left to deal with by yourself, It wasn't livable space, I requested to my money back and 4 Weeks later I am still waiting for a responds.