Just don't You're going to be looking for a place to live in Boston, DC, New York, wherever. You're going to see that a vast number of living spaces w/roommates are managed by this company. You're going to look up reviews and think the same thing I did. "There's no way they can be that bad, right?" And indeed, right. There's no one way Splitspot can be that bad, just a thousand different unexpected ways that will assail you throughout your time living at one of their properties. Lack of responsiveness, weird fees out of nowhere, lack of responsiveness, no legitimate or serious vetting of your roommates, being told to try nonexistent fixes for utility issues for days before someone was sent out (I can't push the red button under the sink because there is no red button under the sink), and did I mention the lack of responsiveness? You're going to try to rationalize the choice -- well, they have most of the listings in the city, they must be legit, right? Please don't make the same mistakes I did. The only reason this isn't 0 stars is because the site won't let me and the bathroom ceiling only started leaking brown goo a few weeks before I moved out, so comparatively it wasn't too much of a hassle. If you're desperate and think you can't do better, believe me, you can.

Wish I could give negative stars Wish I could give negative stars. My daughter and her roommates discovered their apartment would be rented out from under Them when the new tenants came to tour. We called splitspot and could not get a straight honest answer. We saw apartment listed in apartments.com. Unethical and dishonest. The only answer I could get was a scripted statement. This is after weeks trying to get a broken dryer fixed with NO luck. At best this is a very poorly run organization. More likely it is an unethical organization taking advantage of young people trying to find affordable housing in greater Boston. Please for your own sake DO NOT do business with them at all!!!!!!!!

Inhumane living situations FILTHY apartment. The house I live in has NEVER been deep cleaned, there are even hair from previous tenants stuck to the walls. CRAZY expensive for what it is. Damages are not taken care of (they send YouTube videos instead of professionals) and we also have a massive rodent problem - they said they would send an exterminator, guess what, somebody came and put up ONE (!) additional trap… no serious solution to the problem! The company does not care at all that people are living in inhumane housing situations. I am considering taking legal actions against SplitSpot mainly because of the health concerns that come with the housing. Please spread the word that people should avoid SplitSpot as much as possible!

They kicked me out of my apartment mid lease Only use SplitSpot as a last option when you need a place ASAP and can't find anything. I had a year lease with them and when my other roommates were moving out SplitSpot kicked me out with 2 weeks notice to pick one of their other available apts to move in to MID LEASE. (They write into your lease that they are allowed to do this so you have no recourse) Not only that but theyre completely incompetent with support. I had issues that took me emailing weekly for a month for them to finally send someone out to fix. The worst property managers I've experienced in Boston without question.

New Microwave I have been asking for a microwave since I monitor my room on December 1, 2022. I cannot blame Splitspot AT ALL, because they were in constant contact with me and provided me with updates even when there was nothing to update. I just wish that my landlord was as on top of things as Split Spot and it's team. My only complaint is that I wish my roommates were cleaner, but I guess that's what Chlorox wipes are for. If it wasn't for the SplitSpot teams diligence I would probably still be without a microwave. Thank you for all your help.