Non-reaponsive waste of time I attempted to use splitspot to find a room in Boston and they were non reaponsive, did not connect me with any of the apartments, and did not follow up on any of my questions. This prevented me from contacting any of the potential rooms making this platform useless. I ended up having to use another platform. I also know another potential customer who after multiple email exchanges was left in the same spot. This may work for some people but you have to be lucky I would go elsewhere.

Absolute criminals Absolute criminals, they charge you a “convenience” fee on top of your rent, a $100 fee for “inspection” at move out. If the place isn’t clean to their liking they charge you $350. When we moved into our old place, it was absolutely destroyed by the prior tenants. Split spot claimed it was cleaned before us. When we arrived, it was just being cleaned. Our move in time was also delayed about 6 hours due to their negligence. Avoid them at all costs. Use a realtor

Great roommate matching They have a really good process for finding roommates for someone new to the city - the people i'm living with are great. The quality of the apartment is ok - but not really something splitspot handles. Landlord is responsive tho

Just don't You're going to be looking for a place to live in Boston, DC, New York, wherever. You're going to see that a vast number of living spaces w/roommates are managed by this company. You're going to look up reviews and think the same thing I did. "There's no way they can be that bad, right?" And indeed, right. There's no one way Splitspot can be that bad, just a thousand different unexpected ways that will assail you throughout your time living at one of their properties. Lack of responsiveness, weird fees out of nowhere, lack of responsiveness, no legitimate or serious vetting of your roommates, being told to try nonexistent fixes for utility issues for days before someone was sent out (I can't push the red button under the sink because there is no red button under the sink), and did I mention the lack of responsiveness? You're going to try to rationalize the choice -- well, they have most of the listings in the city, they must be legit, right? Please don't make the same mistakes I did. The only reason this isn't 0 stars is because the site won't let me and the bathroom ceiling only started leaking brown goo a few weeks before I moved out, so comparatively it wasn't too much of a hassle. If you're desperate and think you can't do better, believe me, you can.

Inhumane living situations FILTHY apartment. The house I live in has NEVER been deep cleaned, there are even hair from previous tenants stuck to the walls. CRAZY expensive for what it is. Damages are not taken care of (they send YouTube videos instead of professionals) and we also have a massive rodent problem - they said they would send an exterminator, guess what, somebody came and put up ONE (!) additional trap… no serious solution to the problem! The company does not care at all that people are living in inhumane housing situations. I am considering taking legal actions against SplitSpot mainly because of the health concerns that come with the housing. Please spread the word that people should avoid SplitSpot as much as possible!