Clare Kennedy
GBSewage still pouring from 208 Long Land After more than 7 days since reporting, there is still sewage pouring into our car park from Lexadon’s property on 208 Long Lane. There is poo and toilet paper on the cars below. Not one but two broken sewage pipes are hanging off the side of the building pouring out waste. It has been reported several times and it is still not fixed. It is disgusting and Lexadon clearly do not care.
JR Hill
GBGreat experience ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Great experience. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ From start to finish. The viewing was hands down the best viewing I have been on. The knowledge, professionalism, information provided, quality of property and response times have been amazing. Referencing was easy and straight forward using rightmove referencing which was easy to use. We were kept updated during the whole process. The move in was smooth and we have started making some great friends with other tenants in the building. Any small maintenance issues have been dealt with super quickly by their in house maintenance team. Could not fault the experience. We are very happy to have found such a lovely property in such an awful period of the rental market. We had been to 20+ viewings and had been out bid and missed out on even viewing some properties due to how competitive the market is. Lexadon’s process was fair and straight forward.
Osky Lewis
GBDO NOT RENT - BIKE STOLEN FROM INSIDE PROPERTY DUE TO REFUSAL TO FIX FRONT DOOR After multiple requests to fix the front doors to our porch and flats which have been broken for a couple of months, Lexadon has failed their duty to do so. My flatmate and I have notified Lexadon and they should have repaired the door urgently in accordance with their duty as a landlord. My road-bike has been stolen as a consequence of the open doors with a saw through a D lock that was easily accessible to any passer by due to the broken door. This should have been treated as a matter of urgency and was ignored and the Door is STILL UNLOCKED. There has been limited communication after calls and emails and they have not yet checked the CCTV. This poor level of service and lack of care for the tenants possessions and safety has led me to write this review.
DG
GBIncompetent Landlord and Poor Maintenance Having rented multiple properties in London, Lexadon are by far the worst and most incompetent landlord that my partner and I have encountered. Administration is poor and unorganised, partnered with a lack of accountability and inefficient management of office staff and premises. The maintenance team have extremely poor communication and terrible customer service. Incident reports, emails and calls are frequently ignored, and complaints are left without response or action. We would not recommend entering into a relationship with Lexadon unless you have time to waste on the constant chasing required to get anything done. A disappointing lack of care for tenants was shown when poor building maintenance caused power outages, and a bike was stolen from the “secure bike parking area”. When you take over a property, do not expect any maintenance work requested or cleaning to have been done between tenancies, as keys are handed over by the previous tenants only 1 hour earlier than you receive them via the inventory clerk. Overall, an extremely stressful and negative experience and we would advise others to steer clear of this unreliable landlord and their poorly maintained properties.
Nikola
GBwill be 2 years I’m renting a flat with… will be 2 years I’m renting a flat with Lexadon,never had a problem.Maintenance came after 2 days reported.