Stay away from Lexadon Lexadon have been the worst letting agent that I have ever encountered after my 9 years residency in London. We had one broken and constantly open window in our kitchen. All the windows in the living room were falling apart (literally glass falling off to the street/ inside the house). We reported the issues several times and they kept sending us an almost automatic response saying 'we are trying to get a quote from a contractor'. Two years later, nothing was done about it. Nevertheless, they proposed a 25% increase in rent, which was disproportionate to market rates and definitely to the state of the flat. Email communication from them is mostly rude and infantilising - they seem to imagine themselves as lecturing naughty children rather than trying to help paying adult customers.

Awful estate agents Awful estate agents to work with. Literally dangle your deposit in front of your nose and awfully rude staff. Just moved out of the property and would highly recommend to avoid this company at all costs. I have been renting for around 20 years and never had any bad experiences like i did with this company. We even got reminded that if we didn't leave the flat in the same state that we found it we would be charged...the place was disgusting and even a very inappropriate toy under one of the beds, despite being advised it had been professionally cleaned twice. Rhea is very argumentative as are all the staff. AVOID at all costs. Would not want anybody to fall victim to them!!

Great experience ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Great experience. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ From start to finish. The viewing was hands down the best viewing I have been on. The knowledge, professionalism, information provided, quality of property and response times have been amazing. Referencing was easy and straight forward using rightmove referencing which was easy to use. We were kept updated during the whole process. The move in was smooth and we have started making some great friends with other tenants in the building. Any small maintenance issues have been dealt with super quickly by their in house maintenance team. Could not fault the experience. We are very happy to have found such a lovely property in such an awful period of the rental market. We had been to 20+ viewings and had been out bid and missed out on even viewing some properties due to how competitive the market is. Lexadon’s process was fair and straight forward.

Do not rent - Lexadon do not respond to maintenance… Lexadon do not respond to maintenance issues in a timely manner. We have had a broken door for +6 months, despite flagging that this is a safety issue. The maintenance team occasionally come, sometimes without warning, but are rarely equipped or aware of what issues they are resolving. We have raised some maintenance issues (broken blinds) for now +6 months.

Rude staff, poor repairs - terrible company all round Rude, dismissive staff who rarely respond to emails in a timely manner or address the issues you raise. Frequently increase rent but extortionate amounts without justification. Repairs are shoddy and poorly done, flats are single glazed with minimal insulation. The worst