Shambolic organisation Spent over 6 months trying to get a balcony door fixed to no avail - it took an email copying the MD (found on LinkedIn) for anything to happen and even then the door wasn't fixed properly - just a sliding bolt fitted across the top as the doors are "bespoke" so presumably Lexadon have no intention of buying a new one? Absolute shambles. No record of maintenance visits to the property so no proper follow up after visits, literally NINE visits to the property to look at the balcony door (let alone other issues). Formal letter received for 33p of rent unpaid... no internal communication, agreed to freeze our rent due to issues with the balcony door then tried to charge us ~£50 extra per month on renewal. Finally... holding onto our deposit for well over 10 days stipulated by the DPS despite us giving 2 months notice so plenty of advance warning we'd want our money back? Cowboys.

Sewage still pouring from 208 Long Land After more than 7 days since reporting, there is still sewage pouring into our car park from Lexadon’s property on 208 Long Lane. There is poo and toilet paper on the cars below. Not one but two broken sewage pipes are hanging off the side of the building pouring out waste. It has been reported several times and it is still not fixed. It is disgusting and Lexadon clearly do not care.

Rude staff, poor repairs - terrible company all round Rude, dismissive staff who rarely respond to emails in a timely manner or address the issues you raise. Frequently increase rent but extortionate amounts without justification. Repairs are shoddy and poorly done, flats are single glazed with minimal insulation. The worst

Issues from the first day of moving in Issues from the first day of moving in. No professional clean as stated, light bulbs out in all rooms, broken extractor fan in bathroom, broken heated flooring, filthy windows and rubbish in draws. We have been living in the flat for 7 months now and still nothing has been sorted. We have been passed from person to person, had emails ignored, and consistently struggled to get a response. I have called several times but anyone I'm trying to contact has conveniently 'just gone into a meeting'. This is an awful company, and its common knowledge across the building that Lexadon are awful landlords. I mentioned to them that we would withhold rent until issues were sorted, and they replied almost instantly, threatening us that we would be going against our contract, and subsequently evicted. DO NOT RENT A LEXADON PROPERTY.

Awful estate agents Awful estate agents to work with. Literally dangle your deposit in front of your nose and awfully rude staff. Just moved out of the property and would highly recommend to avoid this company at all costs. I have been renting for around 20 years and never had any bad experiences like i did with this company. We even got reminded that if we didn't leave the flat in the same state that we found it we would be charged...the place was disgusting and even a very inappropriate toy under one of the beds, despite being advised it had been professionally cleaned twice. Rhea is very argumentative as are all the staff. AVOID at all costs. Would not want anybody to fall victim to them!!