DO NOT RENT WITH LEXADON If I could give a negative star rating I would. Lexadon is an absolute joke of a professional company, charging extortionate prices yet the employees can’t seem to understand the basic concepts of building management. They will try and steal your money at every opportunity and will happily let you pay rent to live in damp, squalid conditions. And if they send builders round you can guarantee a completely separate part of your flat will be broken by the time the builders are gone (eg come to fix a window and break the toilet off the wall), and your flat will be a filthy mess. Do yourselves a favour and rent elsewhere.

The best guidance and experience I… The best guidance and experience I would want out of a viewing. Couldn’t fault them.

Stay away from Lexadon Lexadon have been the worst letting agent that I have ever encountered after my 9 years residency in London. We had one broken and constantly open window in our kitchen. All the windows in the living room were falling apart (literally glass falling off to the street/ inside the house). We reported the issues several times and they kept sending us an almost automatic response saying 'we are trying to get a quote from a contractor'. Two years later, nothing was done about it. Nevertheless, they proposed a 25% increase in rent, which was disproportionate to market rates and definitely to the state of the flat. Email communication from them is mostly rude and infantilising - they seem to imagine themselves as lecturing naughty children rather than trying to help paying adult customers.

Horrendous. Horrendous. Repeated failure to fix anything in the property including a ceiling which was left to leak for weeks. Left projects part constructed for months. Would ignore emails consistently. Attempted to overcharge us for multiple repairs. Would not treat damp/mould in the property causing a tenant to develop asthma. Only treated the damage once a formal note from a GP was sent over. Do not under any circumstances use this company. *In response to Lexadon* The issues were brought to your attention multiple times. In order for my experience to be 'verified' by Trustpilot, I had to provide evidence that what I'm saying was true. I was able to, hence the verification. Regarding the overcharging; the original charge which your employees fabricated was c.£2400 for a door and three fence panels. After endless querying and you company's failure to show what we were actually paying for, it was brought down to £600. If that isn't over charging I don't know what is. Furthermore, in your reply, you have failed to acknowledge anything regarding the 'part constructed projects' and asthma inducing mould. I'm therefore assuming that is something your company is taking responsibility for.

Rude staff, poor repairs - terrible company all round Rude, dismissive staff who rarely respond to emails in a timely manner or address the issues you raise. Frequently increase rent but extortionate amounts without justification. Repairs are shoddy and poorly done, flats are single glazed with minimal insulation. The worst