Stay away from Lexadon Lexadon have been the worst letting agent that I have ever encountered after my 9 years residency in London. We had one broken and constantly open window in our kitchen. All the windows in the living room were falling apart (literally glass falling off to the street/ inside the house). We reported the issues several times and they kept sending us an almost automatic response saying 'we are trying to get a quote from a contractor'. Two years later, nothing was done about it. Nevertheless, they proposed a 25% increase in rent, which was disproportionate to market rates and definitely to the state of the flat. Email communication from them is mostly rude and infantilising - they seem to imagine themselves as lecturing naughty children rather than trying to help paying adult customers.

Sewage Issues Sewage Issues Currently their building at 208 Long Lane has a waste down pipe disconnected from the building. It is pouring out foul drainage all down the side of the building and onto neighbouring car park. They have been notified and not willing to take immediate action. As a neighbour to one of their building I can safely say the maintenance of the building is poor at best. Their attitude to fixing serious issues is clearly the same. I would think twice before renting one of their properties.

Issues from the first day of moving in Issues from the first day of moving in. No professional clean as stated, light bulbs out in all rooms, broken extractor fan in bathroom, broken heated flooring, filthy windows and rubbish in draws. We have been living in the flat for 7 months now and still nothing has been sorted. We have been passed from person to person, had emails ignored, and consistently struggled to get a response. I have called several times but anyone I'm trying to contact has conveniently 'just gone into a meeting'. This is an awful company, and its common knowledge across the building that Lexadon are awful landlords. I mentioned to them that we would withhold rent until issues were sorted, and they replied almost instantly, threatening us that we would be going against our contract, and subsequently evicted. DO NOT RENT A LEXADON PROPERTY.

Maintenance not good enough Maintenance come quickly for minor issues but major ones are entirely ignored. One window has been broken for years with no repair offered, and several others with broken panes have taken months to get fixed. Condition of windows which are not yet actually broken is still shockingly bad (rotten frames, single glazed, difficult to close, etc). Add this to rent increases well above market rates and we weren't very impressed.

Great experience ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Great experience. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ From start to finish. The viewing was hands down the best viewing I have been on. The knowledge, professionalism, information provided, quality of property and response times have been amazing. Referencing was easy and straight forward using rightmove referencing which was easy to use. We were kept updated during the whole process. The move in was smooth and we have started making some great friends with other tenants in the building. Any small maintenance issues have been dealt with super quickly by their in house maintenance team. Could not fault the experience. We are very happy to have found such a lovely property in such an awful period of the rental market. We had been to 20+ viewings and had been out bid and missed out on even viewing some properties due to how competitive the market is. Lexadon’s process was fair and straight forward.