Awful estate agents Awful estate agents to work with. Literally dangle your deposit in front of your nose and awfully rude staff. Just moved out of the property and would highly recommend to avoid this company at all costs. I have been renting for around 20 years and never had any bad experiences like i did with this company. We even got reminded that if we didn't leave the flat in the same state that we found it we would be charged...the place was disgusting and even a very inappropriate toy under one of the beds, despite being advised it had been professionally cleaned twice. Rhea is very argumentative as are all the staff. AVOID at all costs. Would not want anybody to fall victim to them!!

Maintenance not good enough Maintenance come quickly for minor issues but major ones are entirely ignored. One window has been broken for years with no repair offered, and several others with broken panes have taken months to get fixed. Condition of windows which are not yet actually broken is still shockingly bad (rotten frames, single glazed, difficult to close, etc). Add this to rent increases well above market rates and we weren't very impressed.

Do not rent - Lexadon do not respond to maintenance… Lexadon do not respond to maintenance issues in a timely manner. We have had a broken door for +6 months, despite flagging that this is a safety issue. The maintenance team occasionally come, sometimes without warning, but are rarely equipped or aware of what issues they are resolving. We have raised some maintenance issues (broken blinds) for now +6 months.

Shambolic organisation Spent over 6 months trying to get a balcony door fixed to no avail - it took an email copying the MD (found on LinkedIn) for anything to happen and even then the door wasn't fixed properly - just a sliding bolt fitted across the top as the doors are "bespoke" so presumably Lexadon have no intention of buying a new one? Absolute shambles. No record of maintenance visits to the property so no proper follow up after visits, literally NINE visits to the property to look at the balcony door (let alone other issues). Formal letter received for 33p of rent unpaid... no internal communication, agreed to freeze our rent due to issues with the balcony door then tried to charge us ~£50 extra per month on renewal. Finally... holding onto our deposit for well over 10 days stipulated by the DPS despite us giving 2 months notice so plenty of advance warning we'd want our money back? Cowboys.

DO NOT RENT - BIKE STOLEN FROM INSIDE PROPERTY DUE TO REFUSAL TO FIX FRONT DOOR After multiple requests to fix the front doors to our porch and flats which have been broken for a couple of months, Lexadon has failed their duty to do so. My flatmate and I have notified Lexadon and they should have repaired the door urgently in accordance with their duty as a landlord. My road-bike has been stolen as a consequence of the open doors with a saw through a D lock that was easily accessible to any passer by due to the broken door. This should have been treated as a matter of urgency and was ignored and the Door is STILL UNLOCKED. There has been limited communication after calls and emails and they have not yet checked the CCTV. This poor level of service and lack of care for the tenants possessions and safety has led me to write this review.