Sewage Issues Sewage Issues Currently their building at 208 Long Lane has a waste down pipe disconnected from the building. It is pouring out foul drainage all down the side of the building and onto neighbouring car park. They have been notified and not willing to take immediate action. As a neighbour to one of their building I can safely say the maintenance of the building is poor at best. Their attitude to fixing serious issues is clearly the same. I would think twice before renting one of their properties.

will be 2 years I’m renting a flat with… will be 2 years I’m renting a flat with Lexadon,never had a problem.Maintenance came after 2 days reported.

Maintenance not good enough Maintenance come quickly for minor issues but major ones are entirely ignored. One window has been broken for years with no repair offered, and several others with broken panes have taken months to get fixed. Condition of windows which are not yet actually broken is still shockingly bad (rotten frames, single glazed, difficult to close, etc). Add this to rent increases well above market rates and we weren't very impressed.

Issues from the first day of moving in Issues from the first day of moving in. No professional clean as stated, light bulbs out in all rooms, broken extractor fan in bathroom, broken heated flooring, filthy windows and rubbish in draws. We have been living in the flat for 7 months now and still nothing has been sorted. We have been passed from person to person, had emails ignored, and consistently struggled to get a response. I have called several times but anyone I'm trying to contact has conveniently 'just gone into a meeting'. This is an awful company, and its common knowledge across the building that Lexadon are awful landlords. I mentioned to them that we would withhold rent until issues were sorted, and they replied almost instantly, threatening us that we would be going against our contract, and subsequently evicted. DO NOT RENT A LEXADON PROPERTY.

Horrendous. Horrendous. Repeated failure to fix anything in the property including a ceiling which was left to leak for weeks. Left projects part constructed for months. Would ignore emails consistently. Attempted to overcharge us for multiple repairs. Would not treat damp/mould in the property causing a tenant to develop asthma. Only treated the damage once a formal note from a GP was sent over. Do not under any circumstances use this company. *In response to Lexadon* The issues were brought to your attention multiple times. In order for my experience to be 'verified' by Trustpilot, I had to provide evidence that what I'm saying was true. I was able to, hence the verification. Regarding the overcharging; the original charge which your employees fabricated was c.£2400 for a door and three fence panels. After endless querying and you company's failure to show what we were actually paying for, it was brought down to £600. If that isn't over charging I don't know what is. Furthermore, in your reply, you have failed to acknowledge anything regarding the 'part constructed projects' and asthma inducing mould. I'm therefore assuming that is something your company is taking responsibility for.