Dio
GBMaintenance not good enough Maintenance come quickly for minor issues but major ones are entirely ignored. One window has been broken for years with no repair offered, and several others with broken panes have taken months to get fixed. Condition of windows which are not yet actually broken is still shockingly bad (rotten frames, single glazed, difficult to close, etc). Add this to rent increases well above market rates and we weren't very impressed.
Osky Lewis
GBDO NOT RENT - BIKE STOLEN FROM INSIDE PROPERTY DUE TO REFUSAL TO FIX FRONT DOOR After multiple requests to fix the front doors to our porch and flats which have been broken for a couple of months, Lexadon has failed their duty to do so. My flatmate and I have notified Lexadon and they should have repaired the door urgently in accordance with their duty as a landlord. My road-bike has been stolen as a consequence of the open doors with a saw through a D lock that was easily accessible to any passer by due to the broken door. This should have been treated as a matter of urgency and was ignored and the Door is STILL UNLOCKED. There has been limited communication after calls and emails and they have not yet checked the CCTV. This poor level of service and lack of care for the tenants possessions and safety has led me to write this review.
DrBeyk MobileBike
GBSewage Issues Sewage Issues Currently their building at 208 Long Lane has a waste down pipe disconnected from the building. It is pouring out foul drainage all down the side of the building and onto neighbouring car park. They have been notified and not willing to take immediate action. As a neighbour to one of their building I can safely say the maintenance of the building is poor at best. Their attitude to fixing serious issues is clearly the same. I would think twice before renting one of their properties.
Oliver Nott
GBHorrendous. Horrendous. Repeated failure to fix anything in the property including a ceiling which was left to leak for weeks. Left projects part constructed for months. Would ignore emails consistently. Attempted to overcharge us for multiple repairs. Would not treat damp/mould in the property causing a tenant to develop asthma. Only treated the damage once a formal note from a GP was sent over. Do not under any circumstances use this company. *In response to Lexadon* The issues were brought to your attention multiple times. In order for my experience to be 'verified' by Trustpilot, I had to provide evidence that what I'm saying was true. I was able to, hence the verification. Regarding the overcharging; the original charge which your employees fabricated was c.£2400 for a door and three fence panels. After endless querying and you company's failure to show what we were actually paying for, it was brought down to £600. If that isn't over charging I don't know what is. Furthermore, in your reply, you have failed to acknowledge anything regarding the 'part constructed projects' and asthma inducing mould. I'm therefore assuming that is something your company is taking responsibility for.
TwoChevrons
GB30% rent increase in 1 year — more than 15x London average So Lexadon have told me they are planning to jack up the rent by OVER 30 PER CENT in December (less than the legal six months minimum for yearly contract tenants). I’ve lived here for 9 months. The average private rental increase rate in London this year was around 2 per cent. That said, the elevator has worked three times. And the building is falling apart. You get the picture.