904 chestnut lane! 904 chestnut lane! I moved in. I made the yard of way better yard than what it was which is very expensive like $10,000 nowadays but people play dumb to that. The roots were literally eating the pipes underneath the house and I stayed there. I made the best of it. I stuck it out. I paid my rent on time and then after living there for two years I moved out and it’s 45 days after the move out and I can’t get them to send me my deposit Manager called me last week and said they would FedEx it to me overnight. Samantha said that to me over the phone and they did nothing to get me my money. I would be evicted if I paid my rent like they paid back their deposits and what’s the penalty when they finally decided to give me my money when I waste my time and my gas money to go pick it up after a month and a half why can’t I get compensation back without having to go to court? It’s just sad they’re doing it because they know no one’s gonna do anything about it.

Somebody Need to be Fired I received a reply from my recent review. Apparently the person who called was just as inadequate to assist. her name is Guia or something close to that. After speaking with her I asked her name. When she replied I told her you are the same nasty condescending person that I spoke to before and I rather not speak to you again. My issue was the insurance charges. She asked me to send her proof of my insurance to which I replied I sent it twice. Our continued conversation revealed to me the insidious lack of communication between their entities which is why she did not have a copy of my policy. I decided that it was in my best interest to forfeit my claim of being overcharged so I would not behave unprofessionally. IH is by far the worst I have ever dealt with and liken our relationship to a bad marriage that needed to be over. There is a Class Action lawsuit against them for the very reason for my concerns. yet, they act like its nothing. I personally hope they fire Guia and hire someone who has both the sensitivity to deal with customers and the professionalism warranted by her position.

Invitation Homes Agent Review In all of my years working with real estate related agents, I have never dealt with anyone as competent, compassionate and professional as Cristina Filippelli. She is by far Invitation's best asset and truth be told, I probably would not have been able to do business with them without her help. If you indeed lease from Invitation in the Jacksonville area, consider yourself exceptionally fortunate to have her as your advocate. Danny P

Avoid Invitation Homes at ALL COSTS I honestly regret renting from this company. Our move-in date was delayed 3 times and when we finally moved in, the house was still a mess. The front and backyard have had virtually nothing done i.e overgrown plants and trees, weed covered lawn and rotting flowerbed borders. The paint is peeling off the outside wall but they refuse to paint it until the HOA complains. The AC only blew hot air (in FL). The overall condition of the inside is just poor i.e. old/broken fixtures or handles, dead batteries in all of the remotes (garage/ceiling fans). Did they even do anything after the previous tenant moved out? It is clear that Invitation puts as little money/effort as possible into their properties yet for some reason the rent keeps going up! On top of that you are forced into their SmartRent plan which includes a Ring doorbell and quarterly air filter deliveries. It tacks on more money to your rent even if you don't want it. They also force you into a Spectrum internet package but it costs more than if you just got a plan yourself. Do yourself a favor and avoid these properties.

Stay away Stay away! Bad management and most likely fake reviews. Don't believe the positive reviews you see for these people. Google a few of the names of the reviews followed by "Invitation Homes". You will be surprised at the number of people that give 5 stars that have the same First name Last initial that WORK AT Invitation Homes. I am currently in a dispute with them for overcharging me over $350. Their response is to stonewall and ignore you. I am currently dealing with them through lawyers, so I will leave out details here. Some of the other issues: - It took me 5 months to get a tree that was visibly dead on my property removed. Over 15 maintenance requests that were denied. Each time with a new reason. We had a tree guy come out and he said, "I would not live in this house at the moment with this tree". Did they care? Nope. It took me countless requests and threats of legal action to get them to remove it. - Their maintenance is the WORST. It took 3 months to fix a dishwasher. - Maintenance broke my roof and never fixed it. - FEES! Oh my, the number of fees is just crazy. Whatever price they advertise, add $200 minimum on top of that a month. Invitation Homes is owned by Blackrock. Blackrock is the largest single-family homeowner in the United States. These people are the reason others can't afford a house. Do not support them. I have dealt with multiple people trying to solve this issue with no resolution. Duncan Changa, Jamie Matthews, David Wright, Carol Taylor, Shelby Stone, Mary Craig