This company is a bunch of thieves!! This company is a bunch of thieves!!! My mom was trying to apply for a home, but couldn't get my brother verified. She tried and tried. She contacted the company that told her to just make another account for him, which she did several times, but each time was the same result. She called again to try and get it sorted out, and she was told that a manager from the company would contact her and help her. But nobody ever did. While waiting for someone to call or help with something, they just decided to cancel the application and take the $150 she had paid for her and the other two applicants. These people are just a bunch of thieves!!! Dishonest, lying thieves. Not to mention that it says that you're responsible for pest control when the California law states it is the responsibility of the home owner. They go about buying up all the houses, and then don't let you even finish the application, or help you to do so in any way!

Since I moved into my residence, issue after issue Since I moved into my residence, its been absolutely downhill. I moved into this residential community on 03.29.2024 and I've called numerous times, opened number tickets, sent emails to my leasing agent, all to no avail. Issue: -Haven't had access to my mailbox upon inception -Haven't had my trash picked by contracted party since I moved in 1) Mailbox issue: I was never told the 'who/what/where/when' regarding retaining access to my mailbox. Damian Reid with IH gave my false information on 04.08.2024 to open a maintenance request for mailbox issues which further delayed my mailbox access - I should've been advised to visit my local post office to which I did on 04.07.2024. I then submitted a request via the post office to have my key changed however, they refused to inform me of what my mailbox number was as they said I have to get this from my leasing office. When I informed Damian Reid of this issue - he informed me that he wasn't sure of what my mailbox number is either and that I should go back to local post office for resolution. 2) Trash/garbage pickup I live in a residential community and since I've moved in, my trash has yet to be picked up. I've followed the strick guidelines in place by both my HOA and GFL, and every week, my garbage hasn't been collected. To date, garbage hasn't been picked up. Per guidelines, my trash bin is: -Placed outside Thursday evening prior to pickup -Bin 'is not' overflowing -Lid is fully closed -Bin is 5ft from any obstructions Note that I am a single person, and even though I do not accumulate truck loads of garbage, my garbage is now 3 weeks overdue!! ---Note that I moved on on 03.29.2024 and today's date of file is 19.Apr.2024 I still do not have access to my mailbox nor has the company GFL pickup my garbage.

Moveout Charges against my security… Moveout Charges against my security deposit. I rented for 3 years with invitation homes and when it was time to move out due to an outrageous price increase I did so by all of their guidelines. I completed the pre-move-out inspection with their inspector. I completed promptly anything that was asked of me. When I received my moveout statement I was charged for all kinds of ridiculous stuff. I filed a complaint with the Better Business Bureau and with invitation homes.

Invatation Homes has no ethics or character - none - and they don’t apologize We have rented from Invatation homes for four years. This company has been sued in class action suits and has been ordered to pay millions for ripping people off for years. If they could charge you for the air you breathe they would. When you call for service - expect at least a week before you hear anything. They left us with no heat for 8 days and without hot water for 10 days. When you tell them it is unacceptable- they tell you why it is your fault. They raised our rent over $1,000 in 4 years. Then, going into the 5th year they demanded $480 more a month - a 20% increase. It is unfortunate they operate with no morals or character. They could truly be a benefit to so many families. Instead they would rather rip everyone off at every turn. If you must rent from them - get your checkbook ready and expect to be disrespected at every turn.

FORCED internet package-Can not opt-out on They are now starting a new policy of forcing tenants in my area who are renting with them to have a 85.00 internet bundle package added to the already increased rent! I have called and asked for them to remove this bundle package because I do not even watch cable but my leasing consultant said it was a nationwide roll out and she couldn't do anything about it. Why not actually ask the people who are renting from you all if that is a service they want first before FORCING THEM TO PAY IT and having not the choice to opt-out on it. THAT IS NOT RIGHT. This company rent gouges and they know it. This company already charges 9.95 for air filter fees, a smart home fee (thankfully I opted out on-AND WAS ALLOWED TO OPT OUT ON), and now they are FORCING you to add a 85.00 internet bundle package to your lease if you renew with them for the 2024-2025 year. I don't even watch cable! Why is this company forcing this on the tenants?! All it is, is more money in the pockets for this company. Stop rent gouging!