Won’t book again The cabin it’s self was big and clean. But there was a few things that were not working like the cable Tv we had no tv all weekend. We had bought food to cook over the weekend the oven was not working and as soon as I turned it on it, it started to smoke the room, i thought it was going to catch on fire. Once the trip was over I wrote an email to then Christina, and she responded to me right away and was able to get me a compensation for those issues. Even though I did receive a compensation, I don’t think I would book again with big bear vacations to many inconveniences. Big bear vacations should make sure each every appliance in the cabin is working before renting it out.That is why I only gave it 2 stars.

I got electrocuted from an exposed wire… I got electrocuted from an exposed wire for the radio/stereo. Both mornings we all woke up to deafening construction noises. The machine noises continued throughout the morning. Wanted to go on vacation to rest and relax but that was not at all the way that it went. Wanted tovplan several trips throughout this winter especially with the coming rain/snow this week but may have to consider looking elsewhere

House needs attention The house was large, and the location was great. But the fence had fallen down in one area, making it hard to contain the kids. The hot tub hadn't been serviced, and response time was slow to get to us. The yard had trash and clothing in it, so hadn't been maintained. There were mice in the kitchen and in the walls, there were ants all over the kitchen and dining areas. The worst part was glass in the green of the pool table - my child got glass shards in her hand and we had to visit the ER to remove them. Even worse, the management company never arrived after we called them to clean it up.

Run as fast as you can! Worst experience EVER!! If you are looking to stay at a filthy house, filled with animal fur, grease, broken furniture, roaches and other bugs, dog poop all over the garden and a really noisy furnace, then this is the please to be!! Not worth the 3 hours waiting line for the checkin at all! Worst spend money ever!!!

The house was not clean upon arrival… The house was not clean upon arrival not stocked with towels, toilet paper, etc. We reached out to the office multiple times and waited several hours for a cleaning “crew” to arrive - which consisted of one woman with her daughter. They did not finish up until midnight on our first night. I felt terrible for the two of them, as I’m sure the oversight was not their fault. The only silver lining was that we were reimbursed for that first night’s stay. It wasn’t a great first experience that’s for sure.