Ordered personalized harness in January Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails go unanswered! What a disappointment

Well made harness but just didn't work Purchased a small (12lb) harness that had capability to add dog's name or text on the sides of the harness. Loved the idea that it was super easy to put on! Did not like the stiffness of the body's fabric (more like a quilted thickness) or the velcro panel name plates that were provided to stick on each side of the harness body. Name plates are way too large for a smaller dog's harness.

Pup's Closet Respects Their Clients! Pup's Closet is a very informative and user-friendly website to peruse and place orders. On receipt of my dog's new collar I realised I had inadvertently ordered the wrong size. Emailed Jessica at Pup's Closet who was very understanding and promptly replied to my queries - even on a Sunday! I offered to return the collar to her but she very generously allowed me to keep the original and will now send me a larger replacement! I'll happily order more items from Pup's Closet in the future and recommend them to all my dog owning friends and park acquaintances.

Body harness snap unsnapped three times One of the body harness snaps unsnapped itself on three separate occasions. This allowed our dog to break free and run wide circles from us and took four people to capture the dog. He had enjoyed the runs but left us unhappy. We went out an bought a simpler body harness and it has worked without a problem. The velcro name tag was larger than the place it was to attached to on the harness. We cut it down to make it fit.

Love, Love these harnesses 1st time buyer and researched thoroughly for the best harnesses for my babies, what a delight. Perfect fit for easy to put on & take off. Loved the personalized tags. Overall extremely satisfied and so happy to support an individual business vs corporation. Be assured this will be one of your best purchased. Thank you for an overall great transaction.