customer
GBQuick response The quick response time from the counselor and resources available to help me navigate through this tough time was great.
Lakisha
GBI had a good experience The course was very convenient. I was able to ask questions and I got immediate answers. It made me feel more confident about making a decision. I will refer to friends and family.
LC Blsck
GBMy Genuine Experience What made my experience so great was the people. The ladies and gentlemen that helped were so very nice and helpful to me. I am so appreciative to everyone I was in contact with.
customer
GBThe course was very informative, but credit counselors are sub par The course was very informative. The credit counselor was an idiot, though. I explained to her I entered incorrect information in the course and tried to correct it, but it would not delete it completely. She just kept repeating herself about how I can't enter in information if it's incorrect. Duh! After several circles in conversation, she then slammed her hand on her desk so loud my husband and I could hear it over the phone. I just finally said "okay" because she couldn't seem to grasp that I understood the issue, and had tried to remedy it, but was unable to. Hire smarter people that have better skills in communication!
Customer
GBthey just made a super stressful time a… they just made a super stressful time a lot easier for me.I would recommend.It was easy and helpful to me.Thank you