I have the pickiest eater you can… I have the pickiest eater you can imagine. And I've given her the highest quality food available. But the one food she dives into is Sunday's Dog. And it doesn't need to be frozen/thawed which makes my life so much easier. You guys saved us.

Unfavorable experience Unfortunately, my experience with Sundays has been extremely disappointing. After placing my order, I eagerly awaited the arrival of my pup’s new food, only to be met with silence. It was only after numerous attempts at reaching out to their customer service that I discovered the reason for the delay – they “are currently low on recipes”. Given they promote using only meats and produce, this is quite an incredible claim. I need only go to the supermarket to see there are no shortages of either. What's most frustrating, however, has been the lack of proactive communication from their end regarding this issue. Instead of informing me ahead of time about the shortage and providing options or refunds, they continued to bill me for subsequent orders and sent misleading emails claiming that my shipments were being prepared when they weren’t. I even received one from Dr. Tory inquiring as to how Ziggy was transitioning to her new food that, as the owner of Sundays, she’s fully aware we haven’t received. This level of negligence and disregard for their customers' time and money is unacceptable. What kind of company continues to take money from customers when it’s fully aware it is incapable of providing the product that money should pay for? I would caution anyone considering purchasing from Sundays to think twice and explore more reliable alternatives.

Fix your logistical problems and you'll have a great model My picky dog loves the food. I was so excited to have tried Sundays and found something my dog would consistently eat and enjoy. If I was rating the quality of the food alone, I would give it five stars. But every shipment is significantly late, as in it hasn't even shipped by the estimated delivery dates and arrives 1-2 weeks after. This is a *subscription* dog food service. That means deliveries are supposed to be timed correctly to arrive before we run out of food. Dogs stomachs are sensitive; it is not easy to just temporarily change their diets to accommodate such a delayed delivery schedule every couple of months. And looking at other reviews, this is a consistent, ongoing issue. I'm so sad to cancel as this food has been such a godsend, but if it's unreliable and consistently doesn't arrive anywhere near on time? Well, that just doesn't work. Customer service is kind if you're willing to call and wait to speak to a rep, or opt to receive a call back. Email customer service is less helpful. Back to my dog food research.....

Good Food, Terrible Customer Service Dog loves the food but they are so unreliable with delivery. They have pushed back delivery by more than 2 weeks WITHOUT ANY WARNING forcing me to find other alternatives. For what this food costs it's pretty unacceptable.

Sundays is terrific food for my Golden… Sundays is terrific food for my Golden Retriever & every time I have needed help from customer service they have been terrific too!