Billed without my awareness. I started getting billed without my awareness and before I realized it had gone in for 11 months. I reached out to customer service and after explaining and giving the necessary info I got refunded all of the charges. Very quick responses and complete clarity. I have complete faith in this company.

Awful screening process for coaches. I did some research into Metafy and saw that they have Akariss as a coach for Fire Emblem Heroes. This is a person that is infamous in the Fire Emblem Heroes community for being elitist and bigoted to begin with. On his profile he claims to have have "Perfect Arena Crown and Aether Raids Gold Thrones" as an achievement, putting aside how this "achievement" says more about how long someone has been playing and how much effort someone went through to try and que late in order to dodge better players in the mobile game that has no real glory or monetary prizes, Akariss has lost an arena crown several months ago and yet still claims to have a perfect record on both his Twitch channel and his Metafy page. His other achievement listed is "Top 50 2022", which is misleading at best and straight up a complete lie at worst. This top 50 does not specify which game mode or what part of the game it applies to, and there is no yearly competition in FEH anyways. Almost all rankings in the game are weekly rankings in fact. I do not know what Metafy is like with other coaches and other games, but based on my own experience with the one game I looked into. I think Metafy's screening process must be atrociously bad if this guy is allowed through.

Why Metafy is Amazing I have worked with Rivers, Dabuz, Goblin, and many other coaches for a very long time now through Metafy.gg, and I have to say that the experience has always been amazing. Metafy itself is a very well put together website that allows people to get coaching for many different Esports. I primarily use it for Super Smash Bros. Ultimate to book lessons with some of the best minds in the game. I highly recommend anyone seeking coaching check out Metafy and it's amazing coaches such as Rivers, Dabuz, and Goblin.

HONEST AND EFFICIENT I booked a 130 USD/h session out of impulse then instantly regret (not because of the coach, it was just too expensive and I shouldn't have done that). I contacted support istantly and explain them the situation and even if they owed me nothing (as it was my fault) THEY ACTUALLY REFUND ME BACK ON PAYPAL (even tho they generally only give you credits). I was so flabbergasted that I wrote them again to thank them and tell them I was gonna review them positively here and they were so happy they gave me a 30% coupon in case I'd come back. My heart clenched. I'll definitely buy again, maybe not 130USD/h but definitely will. HONEST AND EFFICIENT.

Great website for coaching ! This website is great ! Had no problem whatsoever with it, it often has some good discounts as well. Playing a game where I want to get better and good at it, it offers so many coaches and possibilites, all with different approaches. One that stood out to me is Rivers for Smash Bros, offers many different types of coaching for a low price, it's great value !