Unreliable and last order never arrived… I ordered Bezzie for three months before giving up. The food is good quality and the packaging easy to open for single serves but I had incorrect deliveries twice and this last order just simply didn’t show up. The said they would look into it and contact me with more info but instead just sent an email saying my order was refunded rather than try to solve the problem and redeliver. So now we’re out of dog food and it’s my problem to fix. Absolutely not reliable, do not recommend.

Terrible business Terrible, terrible business practices. They blatantly fail to cancel orders or respond to customer requests that are made in a timely manner. They say that nothing can be done even when a charge is still pending and the food will not be delivered for 5-7 days. I’ve had this exact scenario with another company, which told me “no problem! We will cancel that order!” That is how business should be done. It is obvious bezzie only intends to get money in any way possible and doesn’t care about serving the customer. I’m still in disbelief at their failure to help me or respond appropriately and reasonably. Avoid this business at all costs. They don’t care about animals or humans, only money! It makes me concerned about the true quality of the food, given their obvious focus.

2 Sick Pooches…BE WARNED! We were so excited about introducing our pups to Bezzie. The box arrived on time and well packaged but that’s where it stopped unfortunately. We followed the transition recommendations for both wet food and biscuits and both our dogs have been violently ill. They’ve also now completely stopped eating altogether, the moment they sense any Bezzie mixed in their food they turn their noses up. In the past week we’ve had vomiting, diarrhoea even blood in one of our pups stools. I’m sorry but anything half decent would not have this affect and I’d hate to think what’s actually in this food that’s making them so sick. We’ve thrown it out and wished we had seen these reviews before we purchased it…never again!

Hard Pass - made dog violently ill in 24h Within 24h of introducing Bezzie to my pup’s current diet, she became violently ill. I reached out to Bezzie when we had to go to the vet. Instead of replying to my email, Bezzie simply deactivated my account. I wouldn’t recommend this product to anyone. My pup has never been so sick as she has from the 2 tablespoons of NOSH added to her regular kibble. Bloody stool. Uncontrolled vomiting. Lethargy. Just few of my pup’s symptoms.

CS Won’t Help They charged my account but I was unable to cancel or suspend the delivery due to issues with the website. I tried to explain this but they refused to refund me & the product at that time still hadn’t shipped. The cs is awful. They’re not interested in building customer loyalty. They’re more interested in getting money however they can. I still don’t have the food & they are still saying they won’t refund me. So now I’ve had to dispute the charge with my bank.