“Will not purchase again and I’m going… “Will not purchase again and I’m going to tell the Hmong community too. What Mathew said was all lied, purchased the casket and was so disappointed. He told me he had worked with a lot Hmong people and knows really well, Well that was BS. Only he can lie to me but he will not be lying to my Hmong communities anymore. If I can give this company a star then I highly will rate him/them -100 stars. He then told me “ oh, you don’t have to read all the document and I got it for you.” BS!!! The funeral home call me back and told me the casket what I wanted and have bought is not the one I’m asking Mathew.

On March 22nd On March 22nd, Matthew from Skycasket called me, apologized for the overcharge and sent me a text stating the same. He stated that he would refund me the overcharge but only after I removed the negative review. I asked him for the refund. But he said only after I remove the negative review and I told him no again. Then he asked me to trust him to do what he said. The company replied to my review that same day and lied. I never said that I would write a negative review EVERYDAY. I know that I signed a document for the purchase of my sister's casket but he said just initial in these spots and I will take care of everything. Never in a million years would I have thought that a company in their profession of dealing with grieving families would overcharge for a casket and not correct their mistake. If Matthew was so concerned about making this issue right, he would not have had strings attached like me taking down the negative review before refunding the overcharge. I have asked several times for a sales receipt for this purchase and to this day, I have not received it.

I had no problem with the product or… I had no problem with the product or the service. It was delivered, next day, as promised. I didn't mind paying extra for next day shipping (over $300). However, the website does NOT figure in mileage charges. I received a phone call, the next day, stating I owed another charge of over $500 for mileage. I personally think more than $800 shipping and mileage is a bit excessive.

❤Glad I found Sky Caskets.❤ Casket looks exactly how I wanted....even better,! I cried soo hard when I saw finished casket but tears of joy. Thank you Sky Caskets for being understanding and accommodating during this difficult time. Matt & Colby were very kind and patient with my billing process ,and also gave me other beneficial financial information I had no clue about. I think everyone losing a loved one should have Sky Caskets make them a memorable casket. Luv you guys, thank you from bottom of my heart💕

Amazing quality casket Amazing quality casket! The team was very professional and very helpful in providing the necessary information to help with the decision making process. The casket was delivered efficiently and in perfect condition. The wood finish mirrored that of a brand new piano!