There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.

Customer Service Joyce in customer service was so helpful when it came to having to cancel my upcoming stays due to a broken ankle. She was very responsive and I feel like she did everything in her power to get me sorted out with the two residences I was planning to stay at. She was an absolute lifesaver in this situation, and I will definitely be rebooking with Coliving.com once I am able to travel again.

SAV coliving after a problem with a rent, the SAV supported me perfectly.

Easy to use platform to find reliable coliving spaces Had an excellent experience in Italy thanks to finding a coliving space on coliving.com. The booking was smooth, I was able to speak to the host and ask questions easily. Have used this website multiple times now, and always trust it to find reliable and exciting coliving spaces.

Great website to find coliving experience We highly recommend the website Coliving. The house we booked matched perfectly the description, the communication with our host was easy and the booking process smooth. We will for sure book our next experience with Coliving.com