Stolen Deposit Money and No Action from Coliving.com Administrators I used coliving.com to book a month's stay in a foreign city. The booking went well, and the stay was pretty okay. There weren't any reviews on the place, which I should have been more skeptical of. There weren't any other people in the house aside from the owners who stayed in their room. The community vibe was unfortunately not there. Then, when I left the owners reassured me that I would get my security deposit back in 10 days. This soon turned into 30 days. Which has now turned into 3 months. The owners are avoiding my calls, texts, and emails. I have come to the realization that I am not getting this money back. I contacted coliving, they have been very cold, not reassuring at the slightest. They have done nothing in terms of demerits or removal of the listing from their website. I recommend using other coliving booking platforms, as there is a risk of theft and poor customer service.

Coliving.com is great! Coliving.com has made finding reliable tenants quick and easy. Their platform is user-friendly, and their support is top-notch. Highly recommend! :)

Great website to find coliving experience We highly recommend the website Coliving. The house we booked matched perfectly the description, the communication with our host was easy and the booking process smooth. We will for sure book our next experience with Coliving.com

Everything works great. Website interface and customer service I came across with coliving.com when I was planning to move to New York. The site interface is nice, and the customer service has helped a lot anytime I've had any inquiries. After my experience in NYC I can say I definitely recommend booking your stay through their platform.

There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.