There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.

Great service! Great service! I really liked the search for coliving sites on the map. Thanks to this, I could choose a place in different countries very quickly. Convenient booking system, the ability to pay by card. Convenient notifications. I'm happy)

Coliving listens proactively to Landord's needs Coliving is understanding the Landord's user requirements after sharing with them which are our struggles. They react to it, listen to us and try to implement our requests. Itcould be faster, I guess with the time will improve

Ana Cristina Lambert was just so kind Ana Cristina Lambert was just so kind, responsive, helpful. I was so stressed out due to a very uncomfortable situation at a... Really a terrible "coliving" lodge. The owner literally joked about it being like "The Shining" because it's so remote and there was no one else there. Owner doesn't even stay. Ah. It was so stressful after a while. Anyway, Ana was just such a saviour for me. To have someone to listen to me and provide support, it was truly invaluable. I really appreciate the help and support I received.

Don’t book through coliving.com This is the second time I’ve used coliving and once again the property has accepted my booking and taken my money but then told me the room I selected has been taken. This website seems to take no responsibility for calendar bookings and shows all rooms available at different prices. I would suggest you go straight to the coliving website you want to stay in and book directly with them. Just use this site as a search engine, it’s not good for anything else