Stolen Deposit Money and No Action from Coliving.com Administrators I used coliving.com to book a month's stay in a foreign city. The booking went well, and the stay was pretty okay. There weren't any reviews on the place, which I should have been more skeptical of. There weren't any other people in the house aside from the owners who stayed in their room. The community vibe was unfortunately not there. Then, when I left the owners reassured me that I would get my security deposit back in 10 days. This soon turned into 30 days. Which has now turned into 3 months. The owners are avoiding my calls, texts, and emails. I have come to the realization that I am not getting this money back. I contacted coliving, they have been very cold, not reassuring at the slightest. They have done nothing in terms of demerits or removal of the listing from their website. I recommend using other coliving booking platforms, as there is a risk of theft and poor customer service.

Everything works great. Website interface and customer service I came across with coliving.com when I was planning to move to New York. The site interface is nice, and the customer service has helped a lot anytime I've had any inquiries. After my experience in NYC I can say I definitely recommend booking your stay through their platform.

Easy to use platform to find reliable coliving spaces Had an excellent experience in Italy thanks to finding a coliving space on coliving.com. The booking was smooth, I was able to speak to the host and ask questions easily. Have used this website multiple times now, and always trust it to find reliable and exciting coliving spaces.

Found the coliving.com website really helpful! Found the coliving.com website really helpful in finding a cool place in Europe to work remotely from. I met lots of interesting people in Culla, Spain - a real community of likeminded spirits! The booking process was easy, and I was able to speak with the host to ask them any questions before arriving. Great platform for any digital nomads or travelers to find nice accommodation with cool communities!

There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.