There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.

Don’t book through coliving.com This is the second time I’ve used coliving and once again the property has accepted my booking and taken my money but then told me the room I selected has been taken. This website seems to take no responsibility for calendar bookings and shows all rooms available at different prices. I would suggest you go straight to the coliving website you want to stay in and book directly with them. Just use this site as a search engine, it’s not good for anything else

Everything works great. Website interface and customer service I came across with coliving.com when I was planning to move to New York. The site interface is nice, and the customer service has helped a lot anytime I've had any inquiries. After my experience in NYC I can say I definitely recommend booking your stay through their platform.

SAV coliving after a problem with a rent, the SAV supported me perfectly.

Great website to find coliving experience We highly recommend the website Coliving. The house we booked matched perfectly the description, the communication with our host was easy and the booking process smooth. We will for sure book our next experience with Coliving.com