Great support & Coliving.com Guarantee I've booked my stay at a coliving through Coliving.com for the second time now, and I'm happy to report that it's a fantastic service to use. This time around, there were some problems at the property which, according to other guests, had been left unaddressed for multiple weeks even though multiple guests had raised concerns. Since I booked through Coliving.com, I was able to reach out to them within 24h of my checking in to report these issues, and thanks to the Coliving.com Guarantee, they opened a dispute, relayed my concerns to property management, and held my payment pending resolution. Almost immediately, there was a change in tone from property management. They became very responsive, resolved four out of six issues immediately, and the next two over the next few days. I'm not usually one to write reviews for a web service, but I can honestly say that I'd recommend anyone to use Coliving.com to book a long-term stay with peace of mind.

There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.

Stolen Deposit Money and No Action from Coliving.com Administrators I used coliving.com to book a month's stay in a foreign city. The booking went well, and the stay was pretty okay. There weren't any reviews on the place, which I should have been more skeptical of. There weren't any other people in the house aside from the owners who stayed in their room. The community vibe was unfortunately not there. Then, when I left the owners reassured me that I would get my security deposit back in 10 days. This soon turned into 30 days. Which has now turned into 3 months. The owners are avoiding my calls, texts, and emails. I have come to the realization that I am not getting this money back. I contacted coliving, they have been very cold, not reassuring at the slightest. They have done nothing in terms of demerits or removal of the listing from their website. I recommend using other coliving booking platforms, as there is a risk of theft and poor customer service.

Ana Cristina Lambert was just so kind Ana Cristina Lambert was just so kind, responsive, helpful. I was so stressed out due to a very uncomfortable situation at a... Really a terrible "coliving" lodge. The owner literally joked about it being like "The Shining" because it's so remote and there was no one else there. Owner doesn't even stay. Ah. It was so stressful after a while. Anyway, Ana was just such a saviour for me. To have someone to listen to me and provide support, it was truly invaluable. I really appreciate the help and support I received.

Great place to find month-to-month lease for business trips I was supposed to go on a 6 months business trip and my boss recommended me coliving.com as a great place to find affordable housing with month to month lease. Most importantly, this is a great way to meet other successful professionals all over the world. Booking process smooth and easy. Would recommend to a friend