Customer Service Joyce in customer service was so helpful when it came to having to cancel my upcoming stays due to a broken ankle. She was very responsive and I feel like she did everything in her power to get me sorted out with the two residences I was planning to stay at. She was an absolute lifesaver in this situation, and I will definitely be rebooking with Coliving.com once I am able to travel again.

There is no customer service 1st booking - their website said cleaning was included, it wasn't. I had to battle with the host during my stay. There was no support from them. 2nd booking, I asked a question to a host and they charged me for a booking without consent. They wouldn't refund me in full and wanted to take a transaction fee (simply pointing to their terms). My credit card had to step-in and raise a dispute. Then suddenly they were able to refund me. They all do not comply with UK data laws and refused to comply with my SAR. 3rd and final time - made a booking, the host added a random £300 membership fee AFTER the booking. Asked for help - was ignored. Do not use this platform, there is no support, no help when things go wrong. Chatbots are useless and support appears offshore with generic response sand very little tooling. They don't understand the laws that apply to them.

Everything works great. Website interface and customer service I came across with coliving.com when I was planning to move to New York. The site interface is nice, and the customer service has helped a lot anytime I've had any inquiries. After my experience in NYC I can say I definitely recommend booking your stay through their platform.

Great place to find month-to-month lease for business trips I was supposed to go on a 6 months business trip and my boss recommended me coliving.com as a great place to find affordable housing with month to month lease. Most importantly, this is a great way to meet other successful professionals all over the world. Booking process smooth and easy. Would recommend to a friend

Coliving listens proactively to Landord's needs Coliving is understanding the Landord's user requirements after sharing with them which are our struggles. They react to it, listen to us and try to implement our requests. Itcould be faster, I guess with the time will improve