Worst customer service ever Worst customer service ever. Tried many times to get answers. Joanne said she'd call back. Instead she left for the day. They don't answer email. I'd guess almost anyone else provides better customer service than they do. Shop elsewhere and save yourself a whole lot of grief!

Accepts order and charges card for items not in stock… but got fefund UPDATED They did refund my cc so I just wanted to be fair. Website apparently shows merchandise in stock when it apparently is not. They charge your card, then email next day informing of the fact they cannot ship item in timely manner. I emailed to cxl, they said no problem, but based on other reviews I will be following closely to make sure the charge is removed from my credit card. Like others have said I will never use this company again.

Worst customer service I've ever dealt… Worst customer service I've ever dealt with in my entire life. I've called multiple times, emailed multiple times, sent request through website multiple times and have not received a call or email in anyway.

Got exactly what I ordered in less than… Got exactly what I ordered in less than a week. Been looking for an off size glass Canopy for quite a while.

Ordered dog food Ordered dog food, was told no charge would be put on my credit card until shipment, no product received, they do not answer their phone, they do not respond to emails and do acknowledge the form on their website that I filled out. I have filed a complaint with my credit card company and the BBB. Very shady company.