Great rates, great service Lendkey offered a lower rate through a co-sign option, with the ability to release co-signer after 12 months of on-time payments. The co-signer wasn’t an option with my previous servicer. They also gave me 0.25% off for autopay. Every time I’ve interacted with them they’ve given exceptional service. Thank you!

Excellent refinancing experience It was very easy to refinance my student loan with LendKey, and I got a great rate. The payment interface is very easy to use, and on the rare occasion that I had a question, it was answered quickly and professionally. Overall, a great experience.

User friendly, prompt, helpful LendKey is user friendly, prompt, and really helpful anytime I’ve called in with a question or needed to find something on the website. I chose to refinance my student loan with them a second time after a really positive first refinance/consolidation experience. Thanks!

Lack of transparency and leaves you helpless When I refinanced, I initially accepted with LendKey because I was under the impression it was a fixed rate. Turns out that was not correct and now it has been steadily increasing every three months, I am not in the double digits of interest rates when I only accepted this refinancing because of the lower interest rates than my previous loan. Over the first year with them I paid over $12,000 and my loan only decreased by $3,000. Recently, I returned to school and went to request an in school deferment. The only option they provide is a forbearance which can only take place up to 18 months (shorter than the period I will be in school), and you are still expected to make some kind of monthly contribution to the loan. I feel as if though it will be impossible to pay off this loan ever with the continual increases in rates. I left Sallie Mae for this company because I thought the experience would be better, I was wrong.

LendKey saved me lots of money LendKey sure asked a lot of questions and needed quite a bit of information but in the end came through with an amazing offer with a fantastic apr. They knocked my payments down by almost 1/2 and saved me more than 1/2 of the finance charges I would have paid in the long term.