Kevin Capps
GBPrivate Student Loan Refinance It was easy to refinance my student loans and their service is like a market and give you options to choose from and is transparent. As an added bonus, the lender I choose required a federal credit union membership which was super easy to get and offered a better banking experience. If you don't know about credit unions, also check the out
James Jordan
GBBest decision ever Real easy to switch over. FANTASTIC rates as opposed to Sallie Mae. Reconciliation is the greatest thing to do for a bulk of different loans with horrible interest rates. The process is simple as long as you have the needed information abs their team works fast to respond to what is needed/pending.
Sierra Ecker
GBLack of transparency and leaves you helpless When I refinanced, I initially accepted with LendKey because I was under the impression it was a fixed rate. Turns out that was not correct and now it has been steadily increasing every three months, I am not in the double digits of interest rates when I only accepted this refinancing because of the lower interest rates than my previous loan. Over the first year with them I paid over $12,000 and my loan only decreased by $3,000. Recently, I returned to school and went to request an in school deferment. The only option they provide is a forbearance which can only take place up to 18 months (shorter than the period I will be in school), and you are still expected to make some kind of monthly contribution to the loan. I feel as if though it will be impossible to pay off this loan ever with the continual increases in rates. I left Sallie Mae for this company because I thought the experience would be better, I was wrong.
Abby
GBLendKey was great LendKey was great. Any time I called for clarification, my call was answered quickly and the representatives were very helpful. I've been trying to refinance my student loans for years and the rates have either been higher than I already paid or I was declined due to the size of my loans. How are you supposed to lower your debt if the rates are impossibly high? LendKey was amazing and now I can make some real headway.
Felicia Jackson
GBMid-Informed about co-signer being removed from the loan. December of 2022 I called customer service and asked when I could get the cosignor/myself off the loan. I was informed of 12 consecutive payments. Here we are in January 2024,now they're stating I have to make 24 consecutive payments. They can't a supervisor on the phone fast enough!! NEVER AGAIN#FACTS