User friendly, prompt, helpful LendKey is user friendly, prompt, and really helpful anytime I’ve called in with a question or needed to find something on the website. I chose to refinance my student loan with them a second time after a really positive first refinance/consolidation experience. Thanks!

Mid-Informed about co-signer being removed from the loan. December of 2022 I called customer service and asked when I could get the cosignor/myself off the loan. I was informed of 12 consecutive payments. Here we are in January 2024,now they're stating I have to make 24 consecutive payments. They can't a supervisor on the phone fast enough!! NEVER AGAIN#FACTS

Private Student Loan Refinance It was easy to refinance my student loans and their service is like a market and give you options to choose from and is transparent. As an added bonus, the lender I choose required a federal credit union membership which was super easy to get and offered a better banking experience. If you don't know about credit unions, also check the out

Student loan refinance The application process was fast and easy, and I got a much better rate by refinancing one of my student loans. When I did reach out via email, they replied in a prompt matter. Great experience overall!

Questions were answered thoroughly… Questions were answered thoroughly and made me feel confident in my decision to refinance my other student loans and saving tons of money in the process. Highly recommend.