Student loan refinance The application process was fast and easy, and I got a much better rate by refinancing one of my student loans. When I did reach out via email, they replied in a prompt matter. Great experience overall!

User friendly, prompt, helpful LendKey is user friendly, prompt, and really helpful anytime I’ve called in with a question or needed to find something on the website. I chose to refinance my student loan with them a second time after a really positive first refinance/consolidation experience. Thanks!

Private Student Loan Refinance It was easy to refinance my student loans and their service is like a market and give you options to choose from and is transparent. As an added bonus, the lender I choose required a federal credit union membership which was super easy to get and offered a better banking experience. If you don't know about credit unions, also check the out

Mid-Informed about co-signer being removed from the loan. December of 2022 I called customer service and asked when I could get the cosignor/myself off the loan. I was informed of 12 consecutive payments. Here we are in January 2024,now they're stating I have to make 24 consecutive payments. They can't a supervisor on the phone fast enough!! NEVER AGAIN#FACTS

I had a bill due I had a bill due, and no notice was given. I got a call from a rep, but they wouldn't even say what it was regarding and just ask for sensitive information with no guarantee who it was. I sure hope this isn't how you regularly conduct business. I would expect a call and an explanation, but won't hold my breath.