Felicia Jackson
GBMid-Informed about co-signer being removed from the loan. December of 2022 I called customer service and asked when I could get the cosignor/myself off the loan. I was informed of 12 consecutive payments. Here we are in January 2024,now they're stating I have to make 24 consecutive payments. They can't a supervisor on the phone fast enough!! NEVER AGAIN#FACTS
C. Jones
GBLendkey is simple, streamlined, and transparent I refinanced $100k in student loans with them a few years ago, now 80% paid off and I have had a very good experience overall. The website is straightforward, easy to use, and doesn’t try to sell you anything extra. A much better experience than my original lender.
Jill
GBExcellent refinancing experience It was very easy to refinance my student loan with LendKey, and I got a great rate. The payment interface is very easy to use, and on the rare occasion that I had a question, it was answered quickly and professionally. Overall, a great experience.
customer
GBI am happy to be able to reconsolidate BUT… I am happy to be able to reconsolidate my loans BUT i had to do the application process 4 times over the phone before LendKey was able to get it right. the information transfer between them and credible was awful. Even after talking with them on the phone they still submitted the wrong loan and i had to get it redacted just for them to submit the same loan again. what should have been a month long process took almost 3.
Todd C Smith
GBGreat Experience! Lendkey has been instrumental in paying off my student loan. The interest rate is great! The payment dates are flexible. Their customer service is also very kind and understanding. They are a great company to work with and look forward to a continued relationship.