
customer
USThe woman I spoke with was fantastic The woman I spoke with was fantastic, sympathetic, kind, friendly and so on. She listened to me when I cried on the phone when I found out that Bertera Subaru in West Springfield Massachusetts lied to me about preferred warranties not covering any repairs on my vehicle. She had a lot of empathy. She even helped get that dealership off the list of repair shops. Unfortunately I didn't get to really use preferred warranties cause my time will be up soon. Thank you to that sweet woman I spoke with.

Litemanning
USGabriel is so accommodating I always… Gabriel is so accommodating I always felt at ease that my job was going to be completed. He went above and beyond to look for a transmission for me and after we found one it took less than a week to complete everything was so fast I can't recommend pwi warranties enough. I will be purchasing a warranty from them for every car that I purchased from now on.

Ryan Miller
USSteve was great! I called today on behalf of my customer who needed an alternator replaced and spoke with Steve. This was the first time my shop has called this company and that usually takes a while to set up, however between setup and approval I was on the phone for less than 15 minutes. Everything was explained in great detail and Steve obviously cared about me and my customer having a good experience.

Nathan
USOur car had several major repairs Our car had several major repairs, all of which PWI covered as much as they could and got us back in the road in no time. Most of the time we just had to pay the deducible. I queried the repair shops and they all said they were pleasant to deal with and didn’t have adjusters questioning everything on their estimates. Would purchase warranties from them again!

DawnEve
USFrom the start of my claim with the… From the start of my claim with the Customer Care Department to picking up my car at Fleetwood Auto Service when repairs were completed,my claim went so smoothly! I started my claim and was directed to a shop in my area. I was called by Chris at the shop and given the details on repairs and he said PWI was he easiest company to work. Steve approved my claim in one call. All was easy peasey and my warranty almost paid for itself on one repair and I have many miles and years remaining before it expires. So happy to have the extended coverage. Provides peace of mind when buying a used car! Thanks PWI!