Floor Decor Carpet One Floor & Home

843 E Belvidere Rd, 60030, Grayslake IL, United States
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4.60
Based on 20 Reviews

5

70.00%

4

20.00%

3

10.00%

2

0.00%

1

0.00%
About Floor Decor Carpet One Floor & Home

We are a family owned business helping our neighbors buy the perfect flooring for over 20 years! We are very involved in our community and take pride in what we do. Come check us out, you won't be disappointed!

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Paula Fonger
GB

Floor Decor has been our go to for many … Floor Decor has been our go to for many years. They have replaced all of our carpet and all of our floor tile. They tiled the new back splash in our kitchen and most recently did our master bathroom shower. Floor Decor not only has high quality products at an affordable price but the staff is wonderful from the owner Dan to the floor room staff Amanda & Erin, who are very knowledgeable and helpful and CJ our most recent tile installer is so amazing and meticulous. He did such a beautiful job. I highly recommend them!

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susan macphail
GB

I'm happy with the end results, but... I'm happy with the end results. The floors are beautiful. However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc. While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.

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Mary G.
GB

Excellent installation and service. We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.

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Ray Zinkowski
GB

Erin coordinated everything very well Erin coordinated everything very well. Dan did the measurements (he arrived on time), and both him and Erin were very knowledgeable about their products and were very helpful in helping us select the best product for our kitchen. Leon did a great job installing the flooring. Overall, great service at a great price.

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Colleen VJ
GB

Top notch service Top notch service. They have a great variety of flooring options and samples to look through. They were patient as we weighed our choices and educational. Installers were courteous and professional, leaving zero mess behind. We couldn’t be happier and would highly recommend giving them your business ! We purchased carpet as well as luxury vinyl plank, including installation.

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