Mirage wood floors installed Had new Mirage wood floors installed in the living room and dining area. The entire process went smoothly. Dan and Erin were very helpful with our wood selection and placing the order. Leon was very skilled and did a great job with the installation. Would recommend this company without hesitation.

Floor Decor has been our go to for many … Floor Decor has been our go to for many years. They have replaced all of our carpet and all of our floor tile. They tiled the new back splash in our kitchen and most recently did our master bathroom shower. Floor Decor not only has high quality products at an affordable price but the staff is wonderful from the owner Dan to the floor room staff Amanda & Erin, who are very knowledgeable and helpful and CJ our most recent tile installer is so amazing and meticulous. He did such a beautiful job. I highly recommend them!

I'm happy with the end results, but... I'm happy with the end results. The floors are beautiful. However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc. While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.

glad to have them. As a local real estate agent I get plenty of opportunity to help my clients find carpet. Dan at Floor Decor Carpet One has been a rare exception to my somewhat lackluster past experiences. Professional, courteous and clean, competitively priced against anyone and willing to go beyond standard service with creative solutions. They are my new go-to for anything flooring related. Thanks for being there folks!

Responsiveness Poor Everything went great in the beginning with the estimate and ordering materials, etc. but then I couldn't get a hold of my sales person Dan. As it got closer to the date I was told materials would be delivered I called to confirm and express a few concerns/ask a couple questions. I left two voice nails and sent two emails with no response. Luckily the delivery man called before he came. I expressed to him my inability to get a hold of Dan. I asked if he could just have the installer call me after all he was going to be doing the work. He must have said something when he returned to the store because suddenly I received a call. The installer did a great job and I guess that's all that matters. Once the job was done no one checked in to make sure it was done or to ask if everything was ok. The next day I figured I would go into the store and pay my balance. I mentioned to the young woman that something wasn't done that was supposed to be. She wrote a message for Dan to call me - once again he never did.