Nate Herbst
GBglad to have them. As a local real estate agent I get plenty of opportunity to help my clients find carpet. Dan at Floor Decor Carpet One has been a rare exception to my somewhat lackluster past experiences. Professional, courteous and clean, competitively priced against anyone and willing to go beyond standard service with creative solutions. They are my new go-to for anything flooring related. Thanks for being there folks!
Chicago Suburban Mom
GBWonderful Local Carpet & Flooring Dealer I was able to get a good price on Karastan carpet during the "Grand Opening" sale at the new store location, which was a nice perk. The salesman I worked with was knowledgeable and helpful with carpet suggestions. He scheduled a convenient day to stop by to measure the room and allowed me to take several carpet samples home to make my final selection. Once my carpet was ordered, it came in rather quickly. The carpet installers arrived on the scheduled day and were courteous and efficient. They cleaned up all the mess & hauled away the old carpet. I would highly recommend Carpet One/Floor Decor.
Mary G.
GBExcellent installation and service. We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.
Paula Fonger
GBFloor Decor has been our go to for many … Floor Decor has been our go to for many years. They have replaced all of our carpet and all of our floor tile. They tiled the new back splash in our kitchen and most recently did our master bathroom shower. Floor Decor not only has high quality products at an affordable price but the staff is wonderful from the owner Dan to the floor room staff Amanda & Erin, who are very knowledgeable and helpful and CJ our most recent tile installer is so amazing and meticulous. He did such a beautiful job. I highly recommend them!
susan macphail
GBI'm happy with the end results, but... I'm happy with the end results. The floors are beautiful. However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc. While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.