Javier J
GBThis was my first time using my warranty. This was my first time using my warranty and I have to say, I was a bit concerned that my claim would be denied. After speaking with my service advisor at the dealership, he informed me that the repairs were approved and that the process was extremely simple! All I did was give them the phone number to Alpha and they did the rest. Couldn't be happier with my purchase of Alpha warranty and strongly suggest it to new customers.
Tim Stidham
GBI’m now a warranty believer This warranty has been amazing. Making. Lemonade out of a lemon. So many issues randomly on blog vehicle and alpha has backed the vast majority. The warranty has nearly already paid for itself after a year but the peace of mind to have solid protection and not a company trying to get out of coverage is well worth it. I wasn’t a warranty guy before but alpha certainly changed this perspective.
Bambi Crozier
GBGetting paid on the claim is challenging - not sure we ever will. Filing the claim was easy and quick. Getting paid, altogether different story. I'm still waiting on $1467.63 and have been transferred to six different people (back and forth between claims and payments) and no one takes ownership to resolve the issue. Zach currently has me on hold with claims because he needs time to read the notes. This hold time has been 40 minutes so far and I'm still holding. Feels like I'm never going to get paid for the work we did on Ms. Jones 2015 Jeep. Auth 10411305DC. The payments lady was atrociously rude. Someone should listen to this call. SERIOUSLY.
Karin
GBMy mechanic and Alpha warranty My mechanic and Alpha warranty worked together to get my repair approved and my car fixed. My Audi is driving great now. Thank you so much
Alex
GBEasy and fast service Easy and fast service, great to work with would recommend to anybody.overall experience was the best one I’ve had. Thank you alpha warranty.