TranscriptionWing

Civicom, Inc., PO Box 4689, Greenwich, CT
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4.40
Based on 20 Reviews

5

55.00%

4

30.00%

3

15.00%

2

0.00%

1

0.00%
About TranscriptionWing

TranscriptionWing is a service of Civicom. In 2005 Civicom launched a new typing service - transcriptions! This was primarily to serve the needs of our existing conference calling clients who were looking for quality audio transcription services. From there word spread and we began to deliver fast transcriptions to many business sectors including; marketing research transcriptions, educational institutions, entertainment industry transcriptions and other organizations holding meetings outside of our conference calling systems.

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Doug
GB

Excellent Experience We've used TranscriptionWing for a couple of years, and they've always done an excellent job of transcribing our interviews for MT magazine. We sometimes have speakers with foreign accents on the interviews, and they handle these very well with minimum errors. Really good to work with this company and we'll continue giving them our transcription work.

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Lynda
GB

Good but not excellent I have had many recent audiofiles transcribed. They are good for internal purposes and we can get the gist of the audios so that we can write files BUT when we need to pull a significant amount of verbatims or forward on to a client that is where have an issue. It is like the files have been transcribed by computer program or at the very least not read for sense after the transcription is done. There are sentences which make no sense or words which are obviously wrong. So will use as an in-expensive and quick resource when using for my own team's internal reporting efforts but otherwise will go with more expensive vendor who reads over the transcripts to ensure they make sense.

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John
GB

Dependant and consistant transcription service. I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.

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Tosha
GB

Connex Transcriptions Great service with minimal issues. Occasionally we have received transcriptions with words not separated. There have been a few times where we did not receive the requested transcription by the due date/time. Other than that, the service has been great with a great staff to work with.

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Tracy
GB

Mostly terrific I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more...we're use to the lingo...i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.

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