John
GBDependant and consistant transcription service. I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.
TomA
GBExcellnt work - recommended to others internally I had a couple highly detailed and complex PDF contracts that needed to be put into Word for updating. No one could find the original Word docs and these were ~5 pages each and would have been hours of work for me or another team member to transcribe. I explained my needs to Transcription Wing and they provided me, within a day, a perfect Word version of the PDF. I was then able to modify the Word version to what the client needed, sent to my Legal for approval, then to the client to assist in closing $500K in business. Huge win and recommended it to several colleagues.
Jorge Fonseca
GBVery good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.
Holle S
GBVery timely and cost effective transcription service. We have been using TranscriptionWing for our transcription needs for a few months. The transcripts always arrive on time, or slightly early and have all of my requested features (e.g., editable format, identifying speaker). It would be nice if the website used for uploads was a little bit more friendly, but overall it's a great service.
Alyssa
GBTranscription Wing is great! I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected. I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for. The billing has been accurate and hassle free. The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble. Transcription Wing has cut my project time in half.