Alyssa
GBTranscription Wing is great! I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected. I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for. The billing has been accurate and hassle free. The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble. Transcription Wing has cut my project time in half.
Lynda
GBGood but not excellent I have had many recent audiofiles transcribed. They are good for internal purposes and we can get the gist of the audios so that we can write files BUT when we need to pull a significant amount of verbatims or forward on to a client that is where have an issue. It is like the files have been transcribed by computer program or at the very least not read for sense after the transcription is done. There are sentences which make no sense or words which are obviously wrong. So will use as an in-expensive and quick resource when using for my own team's internal reporting efforts but otherwise will go with more expensive vendor who reads over the transcripts to ensure they make sense.
Jorge Fonseca
GBVery good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.
Kelly
GBPartnership Working with TranscriptionWing is easy, quick and reliable. If you ever need anything, made a mistake, have a questions - you just email and they respond quickly. Always on time or ahead of time promised. I trust all my transcription work with them and never doubt they will do what needs to be done to go above and beyond!
Lindsay Marie
GB3 Reasons to Use Civicom I've been a Civicom customer since September 2011. As an advertising professional for a global agency, we work FAST. Civicom provides fast and reliable transcription services. Here are 3 Reasons to Use Civicom today: 1. Prompt Service (often ahead of schedule) 2. Detail Oriented - If you send a duplicate, corrupt or blank file, they will contact you. You won't be charged extra for this service. 3. Customer focused service- Do you have a last minute request? Will you be sending the audio file on Saturday and need it first thing Monday morning? Civicom will deliver. Just call them in advance.