Nancy Ressler
GBMixed success I had 8 transcriptions from a series of focus groups with 6 participants transcribed. It was obvious that several people worked on them, as some followed the thread of the conversation and made an attempt to incorporate specific terms and references that were used over and over. The sessions were about customer service for tax filing and the transcription would be out in left field. e.g. "Respondent: I was on the train. Usually the tracks is closing over that. They reach out. She said 24 hours afterwards and then they remembered Adam." Even without context it makes no sense.
Holle S
GBVery timely and cost effective transcription service. We have been using TranscriptionWing for our transcription needs for a few months. The transcripts always arrive on time, or slightly early and have all of my requested features (e.g., editable format, identifying speaker). It would be nice if the website used for uploads was a little bit more friendly, but overall it's a great service.
Tracy
GBMostly terrific I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more...we're use to the lingo...i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.
Donna
GBExcellent Value I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!
Kelly
GBPartnership Working with TranscriptionWing is easy, quick and reliable. If you ever need anything, made a mistake, have a questions - you just email and they respond quickly. Always on time or ahead of time promised. I trust all my transcription work with them and never doubt they will do what needs to be done to go above and beyond!