Ann C.
GBTranscription Services TranscriptionWing provides a reliable service that I would use again if needed. I have only one critique. Transcriptionist have different styles when it comes to punctuation and grammar. If you have multiple files that need to be transcribed they may "read" differently due to varying punctuation styles of the transcribers.
John
GBDependant and consistant transcription service. I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.
Tracy
GBMostly terrific I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more...we're use to the lingo...i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.
Donna
GBExcellent Value I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!
Jorge Fonseca
GBVery good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.