ThinkGeek just don't care Paid $20 in UPS brokerage fee for an order worth less than $40. Only after paying the ransom I found out the more expensive shipping option would've actually been cheaper overall. Due to their own incompetence, the only one who really benefits between the customer and ThinkGeek is UPS. Contacted them to express displeasure and they couldn't care less. As others have said and I also found out - do not order from ThinkGeek if you're outside United States.

I called and asked if they had some… I called and asked if they had some product and Tina located and let me know some more was coming. Waited and ordered all items Tina goes well above any customer service to help. Highly recommend to purchase from here.

The selection of geeky material is … The selection of geeky material is amazing yet when you price it against other sites like Amazon.com or other more specialized sites, you often realize that the prices are on the high side. Their rewards program is a step in the right direction though but the selection of things you can get with the rewards points is a bit shallow though. I typically only use it as a last minute shop-for-my-hard-to-shop-for-geeky-sister.

Disappointed Disappointed. Orders have been filled OK for me, but the horror story reviews: poor customer service, failed refunds, and webpage glitches that ThinkGeek would not make right. It seems that many of the unhappy customers were ordering from outside the US and ThinkGeek has not been up to the task. I managed a mail order department that involved occasional overseas shipping and it always required current knowledge of the regs and extra care to get all the details right on the first try. Think Geek COULD do better, I'm sure... and there are no excuses for other examples of stonewalling when a customer had a problem. I'll think twice before ordering again.

The store is great The store is great! Highly recommend going to your local think geek! We bought 3 funky pops!! Very cute 🏃‍♀️💨✨