Great items and service, overpriced selections. I really like Think Geek for the products. However, if I can find them on other sites such as Amazon, I tend to order them elsewhere for quicker delivery and sometimes better deals. However, I've had amazing experiences with customer service replacing broken items and keeping me updated on orders. So...it's a trade-off.

Great experience at New York City store I’ve been to this NYC location a few times. Once accompanying a friend who wanted to buy a figurine and today to get a game that I had trouble tracking down at other locations stores and storefronts. I called Mr. Orlando on the phone and he found the one and only copy left of the game I wanted and put it on hold for me. Made my way into the city a few hours later just to pick up my hold and Mr Isaac found my hold all rubberbanded up and with my name on it and I checked out and was on my merry way home enjoying the game for the rest of the evening. Clean store with great atmosphere and with staff like Orlando and Isaac I won’t hesitate to come through or drop by.

Disappointed Disappointed. Orders have been filled OK for me, but the horror story reviews: poor customer service, failed refunds, and webpage glitches that ThinkGeek would not make right. It seems that many of the unhappy customers were ordering from outside the US and ThinkGeek has not been up to the task. I managed a mail order department that involved occasional overseas shipping and it always required current knowledge of the regs and extra care to get all the details right on the first try. Think Geek COULD do better, I'm sure... and there are no excuses for other examples of stonewalling when a customer had a problem. I'll think twice before ordering again.

In one word...AMAZING! Ordered 2 items on 23rd November, totaling $90 (after black Friday and other discounts, without discount was about $150). Order was placed with no issues, items were shipped the next day. Items were due to arrive on 1st December (good to note I'm in Australia, so only a week to deliver is amazing in itself), but then the items arrived 2 days EARLY, arriving on 29th November!!! Items were also extremely fragile, and arrived in perfect condition. I can't praise ThinkGeek enough and will be recommending them to EVERYONE. This also isn't the first thing I've ordered from them, and ask previous experiences have been fantastic.

Very satisfied :) Quick delivery from US to Denmark. Before ordering I read all of the reviews here on trustpilot. A lot of them were negative, so I feared that I would never receive my order, but the articles I ordered isn't in my country at all, so I took the chance. I places the order on may 27th, and it was delivered in Denmark (northern Europe) 6 days later. In my opinion it is very fast delivery. I am impressed and very satisfied :)