One of my first stops for gifts and … One of my first stops for gifts and little impulse buys for myself. I love their clearance sales and general selection. I also really enjoy their rewards program. What I appreciate the absolute most is that they display customer reviews for each item, good or bad. It's helped me so many times regarding sizing, recommendations or little nitpicky questions I have about a product. My one complaint and reason for my 4/5 would be that some of the items are very low quality for the price asked. All in all, I really enjoy shopping on ThinkGeek, especially for their geeky holiday items.

I've never had a bad experience, have ordered from them 5+ times I've ordered from ThinkGeek a few times. The sale prices are great and the products are quality. I've only ever had 1 issue with an order where one of the items wasn't in the package even though it was listed on the packing slip. I e-mailed their customer service and it took about 3 days for them to respond (during Christmas rush, so I wasn't surprised by the delay) and was sent the missing item with free 2-day shipping and given a $5 giftcard. The gift made it in time for Christmas and I couldn't have asked for better customer service!

ThinkGeek.com Rocks! I have been shopping at ThinkGeek.com for years now, and I am always impressed. They have a wide selection of fun, interesting, unique, and helpful products. Despite their name, you don't have to be a geek to enjoy this website and its products. ThinkGeek.com keeps up with current trends, including TV shows, movies, games, and more. They have everything from apparel to kitchen accessories, so you will be sure to find something to delight and please you, a friend, or a family member. My orders have always been received quickly and fulfilled accurately. Plus, with their Geek Points I earn free stuff just by buying the things I enjoy!

Terrible customer service Ordered an item at ThinkGeek that got stuck in a UPS warehouse due to a damaged invoice. I've had contact with their customer support three times but the issue still isn't resolved. My package has been stuck in the same warehouse for well over a month now. To make matters worse UPS has already stated that I will have to pay an additional €25,- by the time the invoice papers are cleared in order to release the package. Long story short, terrible customer service, definitely not worth ordering here if you live outside of the U.S.

The selection of geeky material is … The selection of geeky material is amazing yet when you price it against other sites like Amazon.com or other more specialized sites, you often realize that the prices are on the high side. Their rewards program is a step in the right direction though but the selection of things you can get with the rewards points is a bit shallow though. I typically only use it as a last minute shop-for-my-hard-to-shop-for-geeky-sister.