For starters worst customer service EVER… For starters worst customer service EVER. Have tried contacting them no less than 15 times to get a $85 pajama order straightened out. All i have received is half wit responses with no intention of correcting their mistakes. Panama sizes were completely incorrect and tagged incorrectly, my wife who wrats a size 0 pants can not foit in a large pajama bottoms. BUYER be aware, the positive reviews at their website are only ones they approve and allow to be posted.

AWOL Customer Service Much like others here, I placed an order back in early December and no communication, not taking phone calls, no email responses and no updates. It’s understandable that there would be shipping delays and such but the lack of customer service is unacceptable. If you’re not shipping out or making the products surely you have time to respond to people with honesty about what’s going on. Seems like a scam to me now and at least I can still stop payment on my credit card.

Panther #2 Remarkable likeness of my fur baby that crossed the rainbow bridge 12/12/23. Very close attention to detail and her markings. My clone arrived in an exceptional time frame and was well worth the price! So thankful for this company and what they offer!

Stunning copy creation Hi Cuddle Clone Team. I received my clone of my beautiful beloved Salem the other week and I just want to thank the staff at Cuddle Clones for doing a wonderful job on making my baby. He's splendidly perfect. This lovely little guy will help with our grieving and bring comfort to the family. Thank you again guys for a beautiful copy creation.

Ordered pajamas for my kids and paid… Ordered pajamas for my kids and paid for rush shipping. Shipping label created Dec 8th and no update since. Reached out multiple times to customer service and always get a canned response. Reached out on Facebook on their business page and someone actually responded saying since DHL is on strike they are having problems but would ship out via 2 day fed ex but wouldn’t provide tracking number. I just want a refund at this point. Should’ve read more reviews. BBB rating is an F